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Leek Building Society: Savings reviews

Name: Savings
Rating: 4.91 (2921 reviews)

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4.90

Based on 2,921 reviews, last reviewed 1st Feb 2025

178% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

A trustworthy building society with staff to match Very friendly, helpful & professional staff. I feel the leek building society is an institution I can trust. They give the fact's without the hard sel... Read more Reviewed on: 1st February 2025

Latest lowest rating:

1

Very bad experience i would never go with Leek again... Very bad experience i would never go with Leek again closed my online application without notifying me very bad customer service especially in the sav... Read more Reviewed on: 31st January 2025

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About this product

Leek Building Society savings reviews can help you to find out more about life at Leek Building Society. How easy is it to contact Leek Building Society? And how friendly are they? Our Leek Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Leek Building Society Savings reviews (2921)

Review of the Leek Building Society, Savings:

Great local building society with easy to use online...

Great local building society with easy to use online service as well as a friendly branch network Reviewed on: 21st January 2025

Great product range and detailed Terms and Conditions

Great product range and detailed Terms and Conditions Reviewed on: 29th January 2025

Really positive place to go, always a great experience

Really positive place to go, always a great experience Reviewed on: 29th January 2025

Staff are friendly and hard working

Staff are friendly and hard working Reviewed on: 29th January 2025

Outstanding customer service everytime

Outstanding customer service everytime Reviewed on: 29th January 2025

Great service

Could open later but great service Reviewed on: 29th January 2025

Great atmosphere and quick service

Great atmosphere and quick service Reviewed on: 29th January 2025

Staff are really helpful.

Staff are really helpful. They helped with queries I had Reviewed on: 29th January 2025

Poor rates, poor service.

Poor rates, poor service. Lack of operatives to take calls in business hours. This society appears to live in a self congratulatory bubble. They need to understand they are not special, not good and start with the basics. Anything else is akin to narcissism. Reviewed on: 28th January 2025

Reply from Leek Building Society Thank you for taking the time to leave us a review and we’re sorry to hear that our rates and service levels didn’t meet your expectations. As a mutual building society, we need to balance the needs of both our savers and our mortgage borrowers and always aim to provide competitive interest rates for both. We’re sorry that – at the present time – our interest rates are not at the level you’re looking for. We understand your concerns about the availability of our operatives during business hours and are committed to addressing this issue. Thank you for bringing your experience to our attention and we’ll use your feedback to help deliver an improved service for all of our members. Kind Regards Rob @ Leek BS Response date: 29th January 2025

Leek Derby Street

I can not fault the team at leek derby street branch today. They were so attentive and supportive whilst dealing with my family bereavement. They made a very difficult time a lot easier and went above and beyond to ensure everything was handled in the correct way. I loved I was spoken to in an office and dealt with in private away from the busier areas of the branch. Thank you so much to the team Reviewed on: 28th January 2025

Very knowledgable

Lovely staff, always willing to help & very knowledgeable in their area of work. Reviewed on: 28th January 2025

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