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Legal and General: Home Insurance reviews

Name: Home Insurance
Rating: 3.47 (86 reviews)

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3.45

Based on 86 reviews, last reviewed 4th Sep 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

19%

30%

Latest highest rating:

5

Very straightforward service and competitive costs. Very straightforward service and competitive costs. Only once have I put in a claim and it was dealt with really well, although I decided to not go ah... Read more Reviewed on: 4th September 2024

Latest lowest rating:

1

If I Could Give Lower Than a Zero Star. I would. I tried to get a life insurance policy with L&G and was turned down based on one letter from my GP. If they had an AHMP employed in their company, the... Read more Reviewed on: 7th June 2022

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About this product

Legal and General are no longer offering home insurance after being bought by LV=. You can read reviews (or write your own) for LV= home insurance on our site by searching for LV=.

Legal and General Home Insurance reviews (86)

Review of the Legal and General, Home Insurance:

Good value

Saved a lot on renewal with L & G Reviewed on: 23rd September 2018

Very reliable company and great service

We have had no problems at all with legal and general and continue to be very competitive with premiums Reviewed on: 23rd July 2019

Massive renewal hike

Received renewal letter for home insurance - premium had risen by 20%. Rang them and they couldn't explain it. Time to shop around. Reviewed on: 9th July 2019

Full house insurance cover for reasonable prices

We have been with Legal and General for 3 years now and are happy with our home insurance cover. They dont, as some other insurance firms do, hike their prices up every year. We remain happy customers of Legal and General and would recoomend them. Reviewed on: 6th July 2019

WARNING -- If you value your home and family, stay away from this company!!!

WARNING -- If you value your home and family, stay away from this company!!! Seek alternative insurance from a reputatble company would be my advice. We have been displaced from our home for more than a year now and no works have been conducted on it by Legal & General home insurance. Our property continues to decay and the insurers seem unable to organise a simple refurbishment as they are continually trying to protect their bottom line. It looks like we shall need to take legal action against them to ensure that our property is restored to its original condition. It is totally unacceptable to be dealt with the way that we have, I would urge anyone to consider an alternative provider. Regarding the 1 start ranking we gave, this is too much by far, unfortunately its the minimum that you can give! Reviewed on: 7th February 2019

Great Insurance Company

Never experienced any problems at all not like with other companies. Reviewed on: 23rd September 2018

Stressful ,Missed their own KPI, Rude

If I could give 0, I would , shocking long wait anytime I called ,staff communication with each other very poor ,worse with customer .I decided in the end not to proceed with making a small but very genuine claim as they make it nearly impossible to proceed .I have several different policies over last 15 years without ever making a claim with L and G ,will never re new again , disgusted !Daniel Chambers Reviewed on: 6th June 2018

Not worth paper written on

Can’t get on your policy even though you set up account you can not access your policy when you ring up after break in of shed just after having your van broken in to and loads of tools stolen no you can’t claim . Waste of time having insurance with them agent say you should have bike cover and tool cover separate we’re do you cross line on content as when you insure you tell the your self employed this is just like ppe it’s no good if your self employed but they like taking your money will check all small print next time no renewal with you thank allot Reviewed on: 31st May 2018

Great experience

renewal always smooth and top prices Reviewed on: 4th April 2018

Excellent Service and Quote

Staff are always really helpful and endeavour to get the best deal for you Reviewed on: 16th January 2018

Untrustworthy

Even after months of communication they will not provide a breakdown of how they have arrived at their quote which is half the cost of the job required. Complete waste of time. Reviewed on: 13th January 2018

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