Write a review

Legal and General: Life Insurance reviews

Name: Life Insurance
Rating: 4.06 (105 reviews)

View other Legal and General products

3.95

Based on 105 reviews, last reviewed 17th Dec 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

56%

23%

12%

Latest highest rating:

5

Easy to use, easy to update policy and great price Easy to use, easy to update policy and great price Reviewed on: 14th October 2024

Latest lowest rating:

1

Completely incompetent at every level I just needed to change my Direct Debit details. L&G makes tens of millions in profit every year to spend on training their customer service represent... Read more Reviewed on: 17th December 2024

Read all reviews See your review

About this product

Do you want to find out what life as a Legal and General life insurance customer is like? Now you can! Read Legal and General life insurance reviews at Smart Money People to find out what other policy holders have to say.

Legal and General Life Insurance reviews (105)

Review of the Legal and General, Life Insurance:

Customer Service Team.

Easy to talk to someone on the phone and team members are always very helpful and friendly. Sorted out the issues and questions that I had with efficiency and provided the references that would help in the future. Reviewed on: 4th September 2024

Very adorable due to nature of my job

When I was looking for life insurance I had so many different quotes all of which were ridiculously high and legal and general had everything I was after and at a very good price. Reviewed on: 13th August 2022

Fantastic

What a great company have me great breakdown of what I get fory family Reviewed on: 12th October 2021

Excellent

Quick simple and great customer service Reviewed on: 15th September 2021

ripping of veterans

robbing veterans of what they are due when i left the royal air force I transferred my raf pension into a buy out plan after being made guarantees by an employee of legal and general stating my raf benefits would be a minimum that I would receive . It transpires that my pension will not be paid til age 65 fives years after the raf payment date and no tax free lump sum . they then sell my pension to reassure so they can wash there hands off it .what an upstanding company robbing veterans who have served there country . Reviewed on: 13th May 2021

Constant issues, no resolutions

I've never struggled to pay an insurance company before, normally they snap my arm off for every last penny but Legal and General have managed to provide me with a litany of firsts. - First company ever to force me to reset my password to something new, literally every time I log in. I'm up to 7 times in a two month period. - First company to enforce the special characters I can use in my password, presumably because their IT team is not up to scratch and cannot setup their website properly. - First company to not be able to provide me access to my account because someone else at my address also has a policy with them. Also the only company I've ever dealt with that take my money via direct debit and return it, consistently, two days later, before sending a message to complain I haven't paid. Then you try and get in contact and wait and wait and wait. Don't bother, I've cancelled the account. Based on what I've seen of their IT, I've also asked them to remove all my data, I'm sure they'll be the next company in the news about a data breach. Reviewed on: 11th April 2021

take, take,take

paid in for 20 odd years, paid off morgage but they still took money out of account, said my bank had asked for a refund, then sent me a letter saying if i dont pay funds back they refer to debt recovery!! quick to take my money, was going to insure car and caravan with them, thats just cost them about £700 Reviewed on: 11th December 2020

Fit for purpose

They cover my requirements provde the cover i need Reviewed on: 28th July 2020

Legal and General Review

I have had this policy since 2013.... great introductory offer for starters, great payout for minimal payment in this product. Reviewed on: 13th July 2020

Very little consumer contact

The only time I hear from them is renewal. Reviewed on: 12th July 2020

Any question no problem

No matter what questions u have thay are more than happy to help.. and will cater your plan for your needs Reviewed on: 29th April 2020

Do you have a different Legal and General product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Life Insurance
from Scottish Widows 3.80 from 6 reviews
Life Insurance
from Dead Happy 4.29 from 3 reviews
Life Insurance
from SunLife 4.62 from 23 reviews

There's still more to see!

Legal and General has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub