Write a review

Newsletter

Go to business site

Legal and General: Life insurance reviews

Name: Life insurance
Rating: 4.48 (118 reviews)

View other Legal and General products

4.48

Based on 118 reviews, last reviewed 20th Aug 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

59%

21%

12%

Latest highest rating:

5

Amazing customer service and correspondence Amazing customer service and correspondence Reviewed on: 20th August 2026

Latest lowest rating:

1

Do not put your trust in them Do not be lured by the glossy brochures and comfort inducing advertising, Legal and General do not want to help you or your family when your life is t... Read more Reviewed on: 23rd March 2025

Read all reviews Write a review

About this product

You can get L&G (Legal and General) life insurance by applying online.

L&G have partnered with RedArc Assured Limited to provide a Wellbeing Support service. You’ll have access to phone-based services to support your mental health and wellbeing. With each policy, you get accidental death benefit at no extra cost.

L&G life insurance reviews help you find out what it’s really like to be a customer. If you’ve used L&G before, you can also leave a review and share your experience.

Review Legal and General: Life insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Legal and General Life insurance reviews (118)

Simply fantastic

Who could ask for more? Just wonderful. Reviewed on: 15th September 2022

Wonderful customer service

L&G no longer provide life and critical illness insurance, but I found them to be consistently helpful and customer oriented across all of their services. Always easy to reach, with a Wales based office, helpful staff that take personal interest in your problems. But probably single best thing that puts this company before all others is that when you want to end any of their products they just do it for you. No lengthy begging and threatening to try and force you to stay with them, no trying to sell you a different product that doesn't suit you. This will definitely make me consider them every time I review my financial products. Reviewed on: 24th August 2022

Fair company

This company got me a great value life insurance, note I am a smoker. The staff was superb friendly and explained me everything. Reviewed on: 16th August 2022

Fair price for excellent cover

Compared others and still end up back to l&g. Easy to deal with comprehensive cover. Used to have investments and annuities with them but sadly they gave those up. By choice I would do everything with them. Sound company great customer service Reviewed on: 13th August 2022

Very adorable due to nature of my job

When I was looking for life insurance I had so many different quotes all of which were ridiculously high and legal and general had everything I was after and at a very good price. Reviewed on: 13th August 2022

Fantastic

What a great company have me great breakdown of what I get fory family Reviewed on: 12th October 2021

Excellent

Quick simple and great customer service Reviewed on: 15th September 2021

ripping of veterans

robbing veterans of what they are due when i left the royal air force I transferred my raf pension into a buy out plan after being made guarantees by an employee of legal and general stating my raf benefits would be a minimum that I would receive . It transpires that my pension will not be paid til age 65 fives years after the raf payment date and no tax free lump sum . they then sell my pension to reassure so they can wash there hands off it .what an upstanding company robbing veterans who have served there country . Reviewed on: 13th May 2021

Constant issues, no resolutions

I've never struggled to pay an insurance company before, normally they snap my arm off for every last penny but Legal and General have managed to provide me with a litany of firsts. - First company ever to force me to reset my password to something new, literally every time I log in. I'm up to 7 times in a two month period. - First company to enforce the special characters I can use in my password, presumably because their IT team is not up to scratch and cannot setup their website properly. - First company to not be able to provide me access to my account because someone else at my address also has a policy with them. Also the only company I've ever dealt with that take my money via direct debit and return it, consistently, two days later, before sending a message to complain I haven't paid. Then you try and get in contact and wait and wait and wait. Don't bother, I've cancelled the account. Based on what I've seen of their IT, I've also asked them to remove all my data, I'm sure they'll be the next company in the news about a data breach. Reviewed on: 11th April 2021

take, take,take

paid in for 20 odd years, paid off morgage but they still took money out of account, said my bank had asked for a refund, then sent me a letter saying if i dont pay funds back they refer to debt recovery!! quick to take my money, was going to insure car and caravan with them, thats just cost them about £700 Reviewed on: 11th December 2020

Do you have a different Legal and General product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Life Insurance
from Vitality 3.98 from 34 reviews
Income Protection
from Shepherds Friendly 4.13 from 24 reviews
Life Insurance
from Principality Building Society 0.00 from 0 reviews

Want to see more from Legal and General?

Home Insurance
from Legal and General 4.21 from 90 reviews
Investments
from Legal and General 4.19 from 11 reviews
Car Insurance
from Legal and General 4.18 from 5 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub