Write a review

Go to business site

Legal and General: Life insurance reviews

Name: Life insurance
Rating: 4.08 (113 reviews)

View other Legal and General products

3.98

Based on 113 reviews, last reviewed 5th Sep 2025

600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

58%

22%

12%

Latest highest rating:

4

Life insurance is a product hard to evaluate. Life insurance is a product hard to evaluate. It's best to never know. So, back to L&G, they are taking my regular payments, they delegated a 3rd part... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

Do not put your trust in them Do not be lured by the glossy brochures and comfort inducing advertising, Legal and General do not want to help you or your family when your life is t... Read more Reviewed on: 23rd March 2025

Read all reviews Write a review

About this product

You can get L&G (Legal and General) life insurance by applying online.

L&G have partnered with RedArc Assured Limited to provide a Wellbeing Support service. You’ll have access to phone-based services to support your mental health and wellbeing. With each policy, you get accidental death benefit at no extra cost.

L&G life insurance reviews help you find out what it’s really like to be a customer. If you’ve used L&G before, you can also leave a review and share your experience.

Review Legal and General: Life insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Legal and General Life insurance reviews (113)

Fantastic

What a great company have me great breakdown of what I get fory family Reviewed on: 12th October 2021

Excellent

Quick simple and great customer service Reviewed on: 15th September 2021

ripping of veterans

robbing veterans of what they are due when i left the royal air force I transferred my raf pension into a buy out plan after being made guarantees by an employee of legal and general stating my raf benefits would be a minimum that I would receive . It transpires that my pension will not be paid til age 65 fives years after the raf payment date and no tax free lump sum . they then sell my pension to reassure so they can wash there hands off it .what an upstanding company robbing veterans who have served there country . Reviewed on: 13th May 2021

Constant issues, no resolutions

I've never struggled to pay an insurance company before, normally they snap my arm off for every last penny but Legal and General have managed to provide me with a litany of firsts. - First company ever to force me to reset my password to something new, literally every time I log in. I'm up to 7 times in a two month period. - First company to enforce the special characters I can use in my password, presumably because their IT team is not up to scratch and cannot setup their website properly. - First company to not be able to provide me access to my account because someone else at my address also has a policy with them. Also the only company I've ever dealt with that take my money via direct debit and return it, consistently, two days later, before sending a message to complain I haven't paid. Then you try and get in contact and wait and wait and wait. Don't bother, I've cancelled the account. Based on what I've seen of their IT, I've also asked them to remove all my data, I'm sure they'll be the next company in the news about a data breach. Reviewed on: 11th April 2021

take, take,take

paid in for 20 odd years, paid off morgage but they still took money out of account, said my bank had asked for a refund, then sent me a letter saying if i dont pay funds back they refer to debt recovery!! quick to take my money, was going to insure car and caravan with them, thats just cost them about £700 Reviewed on: 11th December 2020

Fit for purpose

They cover my requirements provde the cover i need Reviewed on: 28th July 2020

Legal and General Review

I have had this policy since 2013.... great introductory offer for starters, great payout for minimal payment in this product. Reviewed on: 13th July 2020

Very little consumer contact

The only time I hear from them is renewal. Reviewed on: 12th July 2020

Any question no problem

No matter what questions u have thay are more than happy to help.. and will cater your plan for your needs Reviewed on: 29th April 2020

Avoid this company

Avoid this company!! I took out life insurance several years ago with my wife as a trustee. We have since divorced but L&G refuse to remove her despite a court order and me paying into it. Apparently the only way to remove her is by her removing herself!!?!! The company does not understand that circumstances change over a lifetime and do not respect court orders. I know it would be simple to cancel, but I am older now and taking a new policy would be much more expensive, so I tried to avoid this. If the company cannot respect your wishes and a court order whilst you are alive, how can you trust them with your estate when you are no longer around? Avoid this company! Reviewed on: 18th October 2019

Do you have a different Legal and General product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Life Insurance
from Shepherds Friendly 4.88 from 111 reviews
Life Insurance
from Beagle Street 4.78 from 16 reviews
Life Insurance
from Sainsburys Bank 5.00 from 1 reviews

Want to see more from Legal and General?

Car Insurance
from Legal and General 4.82 from 5 reviews
Stocks and shares ISA
from Legal and General 4.56 from 3 reviews
Investments
from Legal and General 4.48 from 11 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub