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Vitality: Life Insurance reviews

Name: Life Insurance
Rating: 4.29 (24 reviews)

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4.22

Based on 24 reviews, last reviewed 4th Sep 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

70%

13%

2 star

13%

Latest highest rating:

5

I really like that they reward you when exercise. I really like that they reward you when exercise. It’s a great incentive Reviewed on: 24th August 2024

Latest lowest rating:

1

Hopeless Hopeless. No access to benefits provided despite calling hundreds of times asking for help. Call handlers either have no idea, or they pass you to som... Read more Reviewed on: 30th July 2024

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Vitality Life Insurance reviews (24)

Too much upselling whilst trying to buy life insurance

Wanted to sign up for a specific insurance for known value etc. but agent (presumably following script) wanted to upsell. Lots of 'what if' scenarios that basically highlighted why needed more insurance. Just wanted to buy their product (was already sold on gym discount) but came away with nothing Reviewed on: 4th September 2024

I really like that they reward you when exercise.

I really like that they reward you when exercise. It’s a great incentive Reviewed on: 24th August 2024

Good communication

Good communication, had some issues obtaining background information from my general practitioner, but issue was resolved with some perseverance from the insurers side. Overall due to the service beyond the standard, my policy was able to get up and running. Reviewed on: 23rd August 2024

Some good perks for active lifestyle, good communica...

Some good perks for active lifestyle, good communicators with live chat etc. Reviewed on: 23rd August 2024

Some great rewards & discounts to encourage you to s...

Some great rewards & discounts to encourage you to stay fit & healthy which more people need today. Reviewed on: 23rd August 2024

Great life insurance with smart app

I am covered by Vitality eith my partner for life insurance and the app reward us when we walk which is smart for a life insurance company making us move more. Reviewed on: 23rd August 2024

They are great, all the benefits included are brilli...

They are great, all the benefits included are brilliant and they also try to get you moving to earn extra points towards even more rewards. Reviewed on: 23rd August 2024

Smart planning.

From the moment I contacted them they gathered information and found the right product for my needs. ii had a specific budget and payout in mind. Both of which the met. Assuring me about my decision and what I could expect. Reviewed on: 23rd August 2024

Hopeless

Hopeless. No access to benefits provided despite calling hundreds of times asking for help. Call handlers either have no idea, or they pass you to someone who can help but the following month the benefits can't be accessed again?! Their IT is hopeless. Reviewed on: 30th July 2024

Good customer service and helpful with my application

Good customer service and helpful with my application Reviewed on: 17th January 2024

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