Vitality reviews

Vitality reviews
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Review summary
People rate this company as Poor based on 233 product reviews
Latest positive rating
Very quick to arrange treatment
Very quick to arrange treatment operation arrangements made MRI and consultant excellent great customer service

Latest negative rating
AWFUL INSURANCE COMPANY STAY AWAY
Private insurance is there to be seen immediately. Vitality did not have adequate dermatologists to be seen for my daughter within a week. Not only... Private insurance is there to be seen immediately. Vitality did not have adequate dermatologists to be seen for my daughter within a week. Not only that , they failed to advise that we could book the appt ahead of ensuring the claim had been accepted. Terry White is an awful complaints officer and should work for the Local Authority as his empathy , understanding and support t during difficult times and systematic failures of vitality is like he is not paid by a company but by the state. Read more Read less

About Vitality
Vitality means you don't have to claim to benefit from your insurance. We're making it cheaper and easier to live healthier by rewarding members for getting active. Smart Money People is the place for Vitality reviews. Read and write reviews to help increase trust and transparency in Financial Services.
Vitality at a glance
Reviews for Vitality
Showing 11 of 233 company reviews • Last reviewed within 14 days
AWFUL INSURANCE COMPANY STAY AWAY
Private insurance is there to be seen immediately. Vitality did not have adequate dermatologists to be seen for my daughter within a week. Not only... Private insurance is there to be seen immediately. Vitality did not have adequate dermatologists to be seen for my daughter within a week. Not only that , they failed to advise that we could book the appt ahead of ensuring the claim had been accepted. Terry White is an awful complaints officer and should work for the Local Authority as his empathy , understanding and support t during difficult times and systematic failures of vitality is like he is not paid by a company but by the state. Read more Read less
Poor customer service.
Poor customer service. The agents are friendly and try and help. but then the systems are updated, but this is not reflected in the online... Poor customer service. The agents are friendly and try and help. but then the systems are updated, but this is not reflected in the online portal, so you have to call again. Long story short, after 4 weeks of trying to get support, I found out I was wrongly supported, and in fact can not be helped, so not only is my issue exacerbated my the messing around, but I'm in a worse mental and financial position. very disappointed. If you want free coffees and a apple watch great, go for it, if you want health cover I would recommend going somewhere else, my last company used AXA, who were leads above vitality. Read more Read less
Products from Vitality
Showing all products offered by Vitality
Health Insurance
by VitalityVitality health insurance gives policyholders access to video GP appointments and online mental health support. By staying active, customers can earn rewards like gym membership discounts and fitness trackers. There...
Health Insurance
by VitalityVitality health insurance gives policyholders access to video GP appointments and online mental health support. By staying active, customers can earn rewards like gym membership discounts and fitness trackers. There...
Life Insurance
by VitalityVitality Life Insurance prices start from just £5 per month and you can get a discount in the first year. Vitality offer two types of life insurance cover. Term life...
Life Insurance
by VitalityVitality Life Insurance prices start from just £5 per month and you can get a discount in the first year. Vitality offer two types of life insurance cover. Term life...
Car Insurance
by VitalityCar Insurance
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