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Legal and General: Life insurance reviews

Name: Life insurance
Rating: 4.48 (118 reviews)

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4.48

Based on 118 reviews, last reviewed 20th Aug 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

59%

21%

12%

Latest highest rating:

5

Amazing customer service and correspondence Amazing customer service and correspondence Reviewed on: 20th August 2026

Latest lowest rating:

1

Do not put your trust in them Do not be lured by the glossy brochures and comfort inducing advertising, Legal and General do not want to help you or your family when your life is t... Read more Reviewed on: 23rd March 2025

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About this product

You can get L&G (Legal and General) life insurance by applying online.

L&G have partnered with RedArc Assured Limited to provide a Wellbeing Support service. You’ll have access to phone-based services to support your mental health and wellbeing. With each policy, you get accidental death benefit at no extra cost.

L&G life insurance reviews help you find out what it’s really like to be a customer. If you’ve used L&G before, you can also leave a review and share your experience.

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Legal and General Life insurance reviews (118)

Good product, good price

Got this product through a broker. It covers my long-term medical condition and is a good price. Reviewed on: 12th September 2016

No major issues, good customer service

I've not had any cause to complain about my product or any issues since the start of my product. The quotes were clear with easy to understand product details. An issue I had when applying for it was cleared up right away. Reviewed on: 5th September 2016

Simple and Easy

Legal and General have caused me no trouble. It has been a straight forward process. When people check to see if I have the cheapest quote I always do. I just haven't died yet so I don't know how easy it will be for my family to get a payout. Reviewed on: 29th August 2016

Expensive

We took out L&G's life insurance with critical illness cover when we took out our mortgage about 18 months ago. Though the policy is fairly comprehensive, it is very expensive. On investigating this further in recent month it's possible to get much the same cover for a significantly cheaper premium. Reviewed on: 15th August 2016

Quick, fast, easy quote and policy.

So easy to fill out all the necessary forms and get yourself life insurance. No hassle and worth the time and effort. Reviewed on: 11th August 2016

Good cover but not too good with paperwork

My wife and I decided to change life insurance providers after a telephone price comparison. To be honest, I wish we hadn't - first of all, the cover has doubled in cost from the old ones (not what we were promised), and whilst mine went smoothly, due to a slight heart murmur they insisted my wife provide more info by letter, which she did. They then claimed they never received it and cancelled the whole thing! We ended up rearranging and the cover offered is pretty good, but in all honesty, I wish we'd stuck with Aviva and saved the hassle! Reviewed on: 28th March 2016

affordable, fast , rewarding

I came across this website while browsing for life insurance .. I was very impressed with the prompt support and help I received, I am very happy Reviewed on: 9th November 2015

Insurance was fine, cancelling policy was a challenge

Had a joint life insurance policy with my spouse for ~2 years. Opted to cancel the policy as I could get a better rate elsewhere - was told on the phone that it was all completed and that I should cancel my direct debit as they would automatically take an extra payment otherwise. Did so, and then got urgent e-mails/letters claiming that my direct debit needed to be reinstated or I might lose cover - would have been very upsetting had I now known that I already had replacement cover elsewhere! You would think their system would know that the policy was cancelled and therefore the direct debit was no longer needed. Reviewed on: 9th November 2015

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