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Legal and General: Life insurance reviews

Name: Life insurance
Rating: 4.45 (118 reviews)

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4.45

Based on 118 reviews, last reviewed 20th Aug 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

59%

21%

12%

Latest highest rating:

5

Amazing customer service and correspondence Amazing customer service and correspondence Reviewed on: 20th August 2026

Latest lowest rating:

1

Do not put your trust in them Do not be lured by the glossy brochures and comfort inducing advertising, Legal and General do not want to help you or your family when your life is t... Read more Reviewed on: 23rd March 2025

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About this product

You can get L&G (Legal and General) life insurance by applying online.

L&G have partnered with RedArc Assured Limited to provide a Wellbeing Support service. You’ll have access to phone-based services to support your mental health and wellbeing. With each policy, you get accidental death benefit at no extra cost.

L&G life insurance reviews help you find out what it’s really like to be a customer. If you’ve used L&G before, you can also leave a review and share your experience.

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Legal and General Life insurance reviews (118)

Total peace of mind!

Upon speaking to any agent whenever I've needed them they have been patient, helpfully and very thorough in taking their time to make sure your satisfied. Exactly what you need when chatting about your life insurance. Total peace of mind! Reviewed on: 23rd May 2024

Excellent service

Legal and General paid out life insurance with no problems whatsoever, no excessive asking for information. Purchased via a broker around 17 years ago. Dealt with quickly and easily at a very distressing time. Really good customer service, very sympathetic and professional and I would highly recommend and use again in the future. Reviewed on: 20th May 2024

I would give zero stars if possible!

I would give zero stars if possible! Shocking Experience with Legal & General for a Critical illness cover . After 6 years of payments on the insurance when I have done a claim , they have declined my claim after 8 months of investigation as well as cancelling my insurance and they have returned my payments back . Why didn’t they tell me after a month, a year …???? At this stage no other company will offer me a insurance , probably if I died, my wife and kids would have been homeless by now. Reviewed on: 19th March 2024

Poorly tested admin procedures causing customers unn...

Poorly tested admin procedures causing customers unnecessary inconvenience with obstacles impossible to overcome. Rigid bureaucracy. Corporate arrogance. It's all about Legal & General. "Sod the investors; we've got their money and they can't get it back." Legal & General is a self-serving, annuity-fund detention centre. Reviewed on: 8th February 2024

Very happy with how I have been treated

Very happy with how I have been treated Reviewed on: 31st January 2024

Quick and simple

Very easy to set up life insurance at a good price Reviewed on: 31st August 2023

Good product and easy to organise

Easy to get the product set up and sorted. Highly recommend and got a £45 Amazon voucher Reviewed on: 24th August 2023

Legal & General company

Good company to buy the life insurance policy from. Reviewed on: 24th August 2023

Life with no worries

Setting up my life insurance with Legal and General has been the smoothest experience, when I thought it would have been something much more difficult and time consuming. As my pension is already set up with them, I gave them a call to enquire about their life insurance products and had spoken to a very helpful member of their team who explained everything to me, and I was happy to proceed. They are very clear in what is included and what the terms of the policy are, and the documents are sent to you in a very timely manner. I have set up my life insurance with them about 5 months ago, and have had no issues at all. I would highly recommend them! Reviewed on: 24th August 2023

Making complex simple

Had to increase my life cover recently after moving house, ended up taking an additional policy and adding income protection. Whole process was simple and would highly recommend. Reviewed on: 23rd August 2023

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