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Lifetime Pet Cover: Pet Insurance reviews

4.84
Based on 2,400 reviews, last reviewed 13th Jan 2025
99% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Happy with cover Not had to claim but I am very confident Reviewed on: 13th January 2025
B hedley's avatar
B hedley

Latest lowest rating:

1

Just an awful experience They failed to set up my direct debit, failed to communicate effectively then just cancelled my policy Reviewed on: 25th October 2024
GA's avatar
GA

About this product

Lifetime Pet Cover offer pet insurance policies designed to help keep your beloved pet safe and sound. With pet owners understandably wanting to make sure that they choose the best pet insurance company, Smart Money People is the place for independent Lifetime Pet Cover pet insurance reviews. Our mission is to use the power of YOUR reviews to help increase trust and transparency in financial services. You can help us by writing your own Lifetime Pet Cover pet insurance reviews to help other pet owners to find out what life as an Lifetime Pet Cover pet insurance customer is really like.

Lifetime Pet Cover Pet Insurance reviews (2400)

Review of the Lifetime Pet Cover, Pet Insurance:

Just pay monthly & you’re covered.

5
Just pay monthly & you’re covered. Reviewed on: 1st January 2025

Fantastic customer service

5
Fantastic customer service when needing to make a claim. Dealtwith the vets direct which was great at the worrying time. Quick settlement within 10 dyas. Reviewed on: 14th October 2024

Easy to set up and good value for money not had to u...

5
Easy to set up and good value for money not had to use it yet and hopefully never have to Reviewed on: 14th October 2024

Easy and hassle free.

5
I havent had to make a claim however setting up the insurance is very easy and hassle free. It is also very easy to navigate their website. 2 dogs set up completely hassle free. Reviewed on: 14th October 2024

barry the pug

5
good value for money acceptable monthly payments Reviewed on: 14th October 2024

They provide excellent customer service.

5
They provide excellent customer service.Value for money too. Reviewed on: 14th October 2024

Very helpful when contacting life time pets

5
Very helpful when contacting life time pets Reviewed on: 14th October 2024

Good value for money/cover.

4
Good value for money/cover. Service as also been great when needed them Reviewed on: 14th October 2024

All positive - nothing wrong at all - very prompt.

5
All positive - nothing wrong at all - very prompt. Reviewed on: 14th October 2024

Cheap but the customer service is really bad

2
My dog was taken ill one weekend and when I called to discuss making a claim (after the event), they told me it was my responsibility to fully assess whether to make a claim or not but refused to give me any indication as to future premium increases if I did claim. Even something as basic as "typically, making any sort of claim will see your premioum increase by around 10% in future years" would have been fine for me but they couldn't even manage that. Wouldn't recommend but there's not many decent insurers out there so I feel kind of stuck! Reviewed on: 14th October 2024

I switched to them following a comparison site revie...

5
I switched to them following a comparison site review from a much better known provider and so far have had two large claims for my dogs no hassle no quibble payouts and not a massive hike in my premiums. Very responsive and kind to deal with. Reviewed on: 14th October 2024