Ben's community profile page - Smart Money People

Write a review

Viewing profile for,

Ben

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Lifetime Pet Cover, Pet Insurance:

View on product page

Cheap but the customer service is really bad

My dog was taken ill one weekend and when I called to discuss making a claim (after the event), they told me it was my responsibility to fully assess whether to make a claim or not but refused to give me any indication as to future premium increases if I did claim. Even something as basic as "typically, making any sort of claim will see your premioum increase by around 10% in future years" would have been fine for me but they couldn't even manage that. Wouldn't recommend but there's not many decent insurers out there so I feel kind of stuck! Reviewed on: 14th October 2024

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.