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Lloyds Bank: Car Insurance reviews

Name: Car Insurance
Rating: 2.08 (143 reviews)

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2.01

Based on 143 reviews, last reviewed 23rd Dec 2024

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

20%

68%

Latest highest rating:

5

Great car insurance Always there to help, they listen and act Reviewed on: 4th September 2024

Latest lowest rating:

1

Untrustworthy, incompetent and treat customers with... Untrustworthy, incompetent and treat customers with utter contempt. They increased my premium by over 100% without reason and failed to explain or ju... Read more Reviewed on: 23rd December 2024

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About this product

Choosing your next car insurance provider can be difficult with so many on the market. Here at Smart Money People we collect Lloyds Bank car insurance reviews from genuine Lloyds Bank customers to give you some insight into what you can expect as a policyholder.

Lloyds Bank insurance products can be traced back to 1688, now offering a multitude of policies to cover a variety of needs, such as home, business, landlord and car insurance. With a range of cover options to suit various budgets and needs, could they have the perfect policy for you? Check out the Lloyds Bank car insurance reviews on Smart Money People to make an informed decision about your next provider.

What’s the most important aspect of a car insurance policy to you? Perhaps you simply want the lowest priced premium, or maybe you’d prefer to pay for some optional extras? Accessible and communicative customer service might be at the top of your priority list? Whatever your needs, read our Lloyds Bank car insurance reviews to see how existing customers rate their policies.

Have you had a car insurance policy with Lloyds Bank? Whether good or bad, share your experience with other drivers on Smart Money People so we can help people like you make better decisions. Were you satisfied with the level of cover you received for the cost of the premium? Did you have any experience with Lloyds’ customer service? Did you have to make a claim, and if so, how well was it handled? Leave an honest Lloyds Bank car insurance review today.

Lloyds Bank Car Insurance reviews (143)

Review of the Lloyds Bank, Car Insurance:

Consistently terrible

They have been consistently terrible, my car was hit on the 31st of January and as of today (29 March) they have taken the courtesy car away from me a month ago (2nd March) and have not paid me a penny they agreed a figure and then decided that their independent assessor was wrong after agreeing it with me. I have now been told that after 8 weeks they will give me an answer in 4 weeks as to what is happening (so 12 weeks to get an answer), no returned calls and cannot be bothered that I do not have a car or the money to replace it. Terrible company that is a front for BISL Ltd and Covea insurance, just corrupt and they could care less about you as a customer. So my next attempt is a 14 day letter and then of too County Court let the judge decide. Reviewed on: 1st April 2022

Knowledgeable

The company handled my claim professionally and talked me through every step of the process. it could've been handled quicker, but that's the only issue. Reviewed on: 11th February 2018

Insurance

Highly recomended by myself, 20 yrs a customer! Reviewed on: 9th February 2018

different quotes same insurance

Had several quotes for my car insurance. charged a more expensive price than my policy stated. Spoke on phone , what a surprise , agent couldn't load the relevant price page but said he would arrange a "goodwill gesture" for the extra charged. I am a pensioner , maybe they just thought this old fart wouldn't notice. How wrong they were. check your policy details carefully. Reviewed on: 18th January 2018

as good as ever

had an accident and the car insurance at lloyds were so helpful Reviewed on: 24th December 2017

very good very helpful

lloyds were the cheapest and there customer service was spot on and fair Reviewed on: 24th December 2017

Absolutely appalling customer service, steer clear of Lloyds

Incredibly long-winded process to register claim, they were more interested in getting me to start a personal injury claim. Each time I call, the person I speak to can't take responsibility for my query, has to transfer me elsewhere - this has included putting me through to completely different companies like the RAC! When you've had a car accident, the last thing you need is to be handed from pillar to post, backwards and forwards between Lloyds and their underwriters. It's been a terrible experience. I'm very disappointed and won't ever use Lloyds for anything again. Reviewed on: 30th November 2017

Cheapest price and discounted for Lloyds customers

Price quoted was the cheapest by a long way and included a discount for being an existing Lloyds customer. Reviewed on: 6th November 2017

First Time Drivers Be Careful

Website tracking is always an issue and I believe that I was caught out when I first signed to be with Lloyds as a car insurer. My prices were raised and even though I was not the main driver on my car due to it being shared with a long time driver it was still very pricey. The coverage of the insurance itself is good and of course for safety it is best to pay that bit extra but when it came to renewing the price didn't change at all and so I will be looking for new insurance very soon. Reviewed on: 25th September 2017

Complete Rip Off

Had Lloyds Bank Insurance for my Audi, received an email telling me that the policy had auto-renewed, rang them to say I wasn't happy, especially with the amount that they were charging, suddenly the policy cost was cut nearly in half. I also explained that I was selling the car, I did this within 20 days of the policy renewal, I then only got back 45% of the policy amount with the excessive charges, non-refundable add-ons. Will never be using BISL or Lloyds ever again!!!! Reviewed on: 16th August 2017

Worst car insurance I have ever had

never insure your car with Lloyds Bank Car Insurance and if you don't use your debit card, they offer cheap insurance at the beginning and then they increase the price half way through the insurance and take the money automatically from your debit card. Reviewed on: 2nd August 2017

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