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Lloyds Bank: Car Insurance reviews

2.04
Based on 142 reviews, last reviewed 7th Nov 2024
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
20%
See only 4 star reviews
6%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
68%

Latest highest rating:

5

Great car insurance Always there to help, they listen and act Reviewed on: 4th September 2024
MPA_Brackley's avatar
MPA_Brackley

Latest lowest rating:

1

NEVER USE THIS INSURANCE! NEVER USE THIS INSURANCE! What an absolute shocking service. Not sure where to begin. I was not at fault, got rear ended, called Lloyds, put through t... Read more Reviewed on: 7th November 2024
David G's avatar
David G

About this product

Choosing your next car insurance provider can be difficult with so many on the market. Here at Smart Money People we collect Lloyds Bank car insurance reviews from genuine Lloyds Bank customers to give you some insight into what you can expect as a policyholder.

Lloyds Bank insurance products can be traced back to 1688, now offering a multitude of policies to cover a variety of needs, such as home, business, landlord and car insurance. With a range of cover options to suit various budgets and needs, could they have the perfect policy for you? Check out the Lloyds Bank car insurance reviews on Smart Money People to make an informed decision about your next provider.

What’s the most important aspect of a car insurance policy to you? Perhaps you simply want the lowest priced premium, or maybe you’d prefer to pay for some optional extras? Accessible and communicative customer service might be at the top of your priority list? Whatever your needs, read our Lloyds Bank car insurance reviews to see how existing customers rate their policies.

Have you had a car insurance policy with Lloyds Bank? Whether good or bad, share your experience with other drivers on Smart Money People so we can help people like you make better decisions. Were you satisfied with the level of cover you received for the cost of the premium? Did you have any experience with Lloyds’ customer service? Did you have to make a claim, and if so, how well was it handled? Leave an honest Lloyds Bank car insurance review today.

Lloyds Bank Car Insurance reviews (142)

Review of the Lloyds Bank, Car Insurance:

Consistently terrible

1
They have been consistently terrible, my car was hit on the 31st of January and as of today (29 March) they have taken the courtesy car away from me a month ago (2nd March) and have not paid me a penny they agreed a figure and then decided that their independent assessor was wrong after agreeing it with me. I have now been told that after 8 weeks they will give me an answer in 4 weeks as to what is happening (so 12 weeks to get an answer), no returned calls and cannot be bothered that I do not have a car or the money to replace it. Terrible company that is a front for BISL Ltd and Covea insurance, just corrupt and they could care less about you as a customer. So my next attempt is a 14 day letter and then of too County Court let the judge decide. Reviewed on: 1st April 2022

No courtesy car insurance?

1
Well I won’t be coming back to you then Reviewed on: 2nd November 2023

terrible experience!! Avoid no matter how cheap their quotes are!

1
They are not willing to pay for my courtesy car insurance! It is a nightmare experience with them. Reviewed on: 23rd October 2023

Unbeatable renewal

5
My renewal was unbeatable and had actually gone down Reviewed on: 15th October 2023

AVOID!!!! Awful charges and their pricing system is not customer friendly

1
We had to make a change and because of this they recalculated the whole policy. They run on a live system so the prices change daily, therefore if you make a change the whole policy cost can change. Mine went from around 300 a year to around 800 for the year. The cost to end the policy was so debilitating that I had no choice but to stay. Worst ever service. BTW I am 47 and have been driving for nearly 30 years - I was insuring a 59 plate mini first - £800 - insane prices. Avoid. Reviewed on: 25th September 2023

Avoid!!!!

1
Initial quote was competitive but as soon as you make a change on the policy (change of occupation) their charges are through the roof and they then take and admin charge on top! Had to cancel as pretty much every other insurer was cheaper for the same cover but they then charge you such a large cancellation fee so that you don’t get any money back. AVOID! Reviewed on: 31st August 2023

Insurance

5
Hi yes the service was great and the staff were very friendly and quick also the best price. I would recommend it to anyone. Thanks Reviewed on: 30th August 2023

Excellent

5
Customer service is superb and Thier online banking too is very nice Reviewed on: 28th August 2023

AVOID DO NOT USE

1
When I signed up with Lloyds I thought great good insurers to go with, how wrong was I. I had a car accident in May 23 no fault of mine. I have got a file on how useless they are from not answering calls, to keeping me on hold to actually losing my damaged car. They finally settled July 25th. I had an email this morning saying they were going to charge me for cancelling my insurance with them !!!! Reviewed on: 26th August 2023

Extremely good service

4
I have experienced extremely good service with lloyds. Banking group and with their insurance, produit is a quick and easy service to apply. And the policy they offer is affordable and highly admirable. I would very much recommend their car insurance product to other people. Reviewed on: 24th August 2023

Easy and cheap car insurance

5
Easy of use, convenient and cheaper than competitors.. no app is a bother nowdays Reviewed on: 22nd August 2023

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