Write a review

Lloyds Bank: Business Banking reviews

Name: Business Banking
Rating: 2.51 (141 reviews)

View other Lloyds Bank products

2.48

Based on 141 reviews, last reviewed 27th Oct 2024

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

22%

11%

12%

48%

Latest highest rating:

5

Lloyds Bank Lloyds bank is a great place to bank and the technology they use within the branches, on mobile, and for the website has drastically improved my commu... Read more Reviewed on: 23rd August 2024

Latest lowest rating:

1

There business banking account is shocking compared... There business banking account is shocking compared to others and they charge £8.50 a month which is most than others , zero interest given , zero too... Read more Reviewed on: 27th October 2024

Read all reviews See your review

About this product

Lloyds Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Lloyds Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Lloyds Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Lloyds Bank Business Banking reviews (141)

Review of the Lloyds Bank, Business Banking:

What am I paying for ?

I pay a monthly fee, but not sure what I am paying for ? Reviewed on: 20th January 2016

Very Poor Business Customer Service

One Business telephone operator put my account on stop, due to a change in the business. I wasn't given the opportunity to explain the situation over the phone or the opportunity to provide supporting evidence at all. I even said that my experience with Lloyd's was good and that this telephone call and lack of any level of customer service would be my reason for issue. Within the hour I went into the local branch, explained the situation to the Branch Bank Manager who unfortunately had no control of the business banking, I closed the account and the Branch Manager apologised for the poor customer service and said they were sorry to loose my business. Reviewed on: 11th August 2016

Great Service

Opening the account was quick and easy. Staff were very helpful and emails are sent to you to download the new business app which is brilliant and straight forward. I am going to enjoy working along side them with my business. Reviewed on: 29th June 2016

Always able to talk to an advisor about my business account without appointement

Suits my daily needs, reasonable business fee. Lots of extras available to make banking easier Reviewed on: 16th February 2016

Easy access

We have easy access to our account and do most of our banking online. As a little aside, mortgages for foster carers would be better. Reviewed on: 12th February 2016

Ok overall

Would like a sole point of contact and a more personal service. Ease of use and 24/7 access of our business account are plus points. Reviewed on: 12th February 2016

Day to day

Lloyds provides D+S With full business banking. Access to personal consultants helps. Reviewed on: 12th February 2016

Just ok

Poor access to our Lloyds business manager which would make day-to-day servicing of our business banking account easier. Reviewed on: 12th February 2016

It's easy

Been with them for years and never looked to move although there's not much I value about them. Reviewed on: 12th February 2016

Lloyds are good when we need them

Lloyds could be a bit more proactive with seeing us, however when we do make contact they are thorough and helpful and seem genuinely interested in our business. Reviewed on: 5th February 2016

More communication between staff!

Better liaison with branch amd business manager would be helpful. The service can feel very disjointed at times. Reviewed on: 5th February 2016

Do you have a different Lloyds Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Lloyds Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub