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Lloyds Bank: Business Banking reviews

2.48
Based on 141 reviews, last reviewed 27th Oct 2024
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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7%
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48%

Latest highest rating:

5

Lloyds Bank Lloyds bank is a great place to bank and the technology they use within the branches, on mobile, and for the website has drastically improved my commu... Read more Reviewed on: 23rd August 2024
Ah L's avatar
Ah L

Latest lowest rating:

1

There business banking account is shocking compared... There business banking account is shocking compared to others and they charge £8.50 a month which is most than others , zero interest given , zero too... Read more Reviewed on: 27th October 2024
Grant D's avatar
Grant D

About this product

Lloyds Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Lloyds Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Lloyds Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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Lloyds Bank Business Banking reviews (141)

Average customer service

3
Average service, nothing that goes above and beyond standard customer service Reviewed on: 31st January 2016

Can handle high volumes of transactions

4
We have many transactions a day and use Lloyds business banking as they have an excellent online banking facillity which works well for our business. Reviewed on: 25th January 2016

What am I paying for ?

1
I pay a monthly fee, but not sure what I am paying for ? Reviewed on: 20th January 2016

Easy to work with

5
I never go into the bank, I mainly use online banking which I am very happy with. I value them because they look after my money and they're easy to work with! Reviewed on: 20th January 2016

It meets our day to day needs

3
It meets our day to day needs but not more than that. It could be better by offering some interest on longer term deposits. I value the security, reliability and timeliness. Reviewed on: 20th January 2016

Quick and easy

5
The whole process from start to finish was very simple. My mind was put at ease and I felt confident that the service was right for my business. Reviewed on: 16th January 2016

there needs to be a better business bank!

2
setting up business banking is a nightmare fraught with copious amounts of paperwork that could be streamlined via technology Reviewed on: 15th January 2016

Transparent costs, excellent customer service and superb online banking.

5
The customer service and support we've received has been great. The internet banking is easy to use and accessible. I'm also impressed with the levels of security - it's secure without being too difficult to access regularly. Banking costs are very transparent as is the cost of borrowing. Downside was the period of time taken to open the account - it took in excess of 2 months to get to account operational due to backload. Reviewed on: 13th January 2016

Very bad customer's accounts management

1
I was a loyal Lloyds customer for almost 10 years! We have ours ups and downs with Lloyds but both sides have always been ready to solve the problems without unnecessary distress. All for nothing when Lloyds (14 days ago) decided to close our business account giving us : N O T H I N G ! - no written notice about account closure - no letter informing about account closure - no letter explaining why the closing (this one is in their T&C so I don't really complain about it) - no cheque with our account balance - SIMPLE - LLOYDS STOLE OUR MONEY (we got last statements as a proof) - no contact with Lloyds review team - simple answer "I'm sorry. Nothing we can do about it"! Lloyds in few simple steps send our company into bankruptcy - we have no access to our funds, unpaid invoices, customer can't pay us (our account simply vanished!) and there is nobody who willing to help us :( if you run micro business PLEASE STAY AWAY FROM LLOYDS! You may loose your money without warning! Reviewed on: 5th October 2015

All depends

4
Since I've had my business we've gone through a good few 'relationship managers'. Some were, well too overstretched to do the job justice, but got the feeling they tried their best. This will probably embarrass her but Charlotte can't do too much for us! Reviewed on: 2nd October 2015

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