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Lloyds Bank: Business Banking reviews

Name: Business Banking
Rating: 2.56 (144 reviews)

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2.59

Based on 144 reviews, last reviewed 2nd Apr 2025

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

23%

11%

12%

47%

Latest highest rating:

5

Great experience It’s been a very great experience since I started banking with Lloyds Bank, I get my credit score updated every week for no cost and it’s been really ... Read more Reviewed on: 2nd April 2025

Latest lowest rating:

1

There business banking account is shocking compared... There business banking account is shocking compared to others and they charge £8.50 a month which is most than others , zero interest given , zero too... Read more Reviewed on: 27th October 2024

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About this product

Lloyds Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Lloyds Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Lloyds Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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Lloyds Bank Business Banking reviews (144)

Great bank

Easy to use the app online. Very good customer service Reviewed on: 8th November 2017

Absolutley crap

Atrocious lines of communication, totally unable to speak to the "right people" and obtain a (time pressured) decision. Lloyds eventually admitted gross errors and offered pathetic compensation. Absolute wankers. Reviewed on: 6th November 2017

Poor.

Poor customer relations. Empty promises. No help. No advice. Reviewed on: 28th June 2017

Business Banking

I have been with Lloyds for over 30 yaers. I have found the business banking to be excellent , and have never had any issues. Only point is the new Lloyds Commercial Online platform, whihc is neither user-friendly, nor intuitive to use. Reviewed on: 23rd June 2017

Charges

A child takes the contents of their money box and gets paid interest. I pay in thousands of pounds electronically and get charged for it! They should have more personal contact, and less charges. Reviewed on: 21st March 2017

Online account

Despite warnings to the contrary, the account was opened quickly and effortlessly. It's easy to use, too Reviewed on: 21st March 2017

Lloyds business banking

A transactional relationship that doesn't really have much effect on our business Reviewed on: 10th February 2017

What are the charges for ?

Never been contacted by any one at the bank about my business account ! So what am I paying charges for ? Reviewed on: 23rd January 2017

Very hard to communicate with their call centre. Incompetence and excessive charges.

Had a business account with Lloyds to gain higher interest on a lump sum. There were monthly charges I was not expecting. It was very hard to communicate - call one number, wait 5 minutes, speak to an operator for a while, passed to another number, wait another 5 minutes! Incompetence - the 'needed to fin out' if a particular account had been shut - why would they need to ask me - it's their account? Could it be a delaying tactic to stop me closing the account? Then they charge £30 to transfer the money from my account to a business account at another bank. Useless! Reviewed on: 9th December 2016

Go out of thier way not to help!

Took 40 minutes and 4 people to give me another contact number! Spoke last week re a complex issue that they couldn't answer, told me they would ring back in 10 mins, 3 days and still no contact... No dedicated relationship managers any more, only call centres that take for ever to answer your call and then have no in depth knowledge of your business. Seems they dont like small businesses any-longer. 0345 # costs 55p from Vodafone, beware of calling them unless you have a bundle for 0345 numbers.. Think they drag out length of calls to take share of call cost. I'm off with my half a million to mMetro bank who are face to face and are open 8-8 every working day. Think Lloyds are heading for the scrapheap. Reviewed on: 2nd December 2016

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