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Lloyds Bank: Business Banking reviews

Name: Business Banking
Rating: 2.51 (141 reviews)

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2.48

Based on 141 reviews, last reviewed 27th Oct 2024

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

22%

11%

12%

48%

Latest highest rating:

5

Lloyds Bank Lloyds bank is a great place to bank and the technology they use within the branches, on mobile, and for the website has drastically improved my commu... Read more Reviewed on: 23rd August 2024

Latest lowest rating:

1

There business banking account is shocking compared... There business banking account is shocking compared to others and they charge £8.50 a month which is most than others , zero interest given , zero too... Read more Reviewed on: 27th October 2024

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About this product

Lloyds Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Lloyds Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Lloyds Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Lloyds Bank Business Banking reviews (141)

Review of the Lloyds Bank, Business Banking:

What am I paying for ?

I pay a monthly fee, but not sure what I am paying for ? Reviewed on: 20th January 2016

Everything under one roof

I can find everything under one roof from business insurance to asking advice on non payment of services. Reviewed on: 6th November 2018

Nightmare - would give zero

Business been with Lloyds for years. Cannot get face to face meeting to discuss important issues and large sums of money. This is "Not an Option" any more as they have Relationship Teams that are telephone based. Most of local branches have closed and no longer one Manager per branch they float around between branches and you cannot even speak to them direct over the phone. APPALLING SERVICE Reviewed on: 30th October 2018

Not a helpful bank account

I have been waiting for overdraft option for 1 months....many phone calls, and just silence....no overdraft ....no more calls...have lost so much time Reviewed on: 29th October 2018

Poor customer service

Been with Lloyds for about 45 years as a personal account customer and have to say the customer service is getting worse. I went to set up a business bank account with the information they need tucked under my arm. Was told I had to make an appointment to do this or make an application on line. I needed banking facilities( I was not looking to borrow any money) quickly as the supply of business equipment was in the pipeline and payments had to be made. I was informed by the staff in Bulwell Nottingham that they were all far to busy to help me today!! They didn't show an attitude that I though was conducive with helping me. I am now looking to obtain banking facilities from National Westminster Bank who really wanted to help me. I will move all my accounts to Nat West in the coming weeks. Perhaps the branch is understaffed ,having said that, there seemed to be enough people in the bank! Reviewed on: 6th September 2018

unhelfpul

The online banking is terrible. Layed out poorly. Called for help and got an ignorant lady on the phone telling me there is nothing we can do without using the online banking. Useless! Ignorant! Reviewed on: 5th September 2018

Dreadful to set up account

Multiple attempts to get the right documents to them. They seem to change to goalposts, telling you they have everything and them changing their mind. They don't tell you this by email, letter or phone and wait for you to call and chase them. Different bank representatives give different information. Awful. Wasted a lot of time. I'm sure everything will be fine once the account is set up, assuming that end point is reached ever. Reviewed on: 22nd August 2018

Lloyds Business Banking

I have banked with Lloyds since I was a child - I am 52 now. 3 years ago I opened an account as I became a sole trader. All good. Last year I opened another account as a Ltd Company... It seems my many years of banking has no bearing on their decisions, not even the fact that on my sole trader account I grossed over £180 000 in one year, this all pails into insignificance when trying to get an overdraft to help with cash flow on my Ltd account. Lloyds 'help' is nothing short of terrible, after all these years of banking with them - I am moving on!!! Reviewed on: 23rd July 2018

Banking OK customer service terrible

Banking services reasonably decent, however their customer service is appalling, long waits for answers to incoming calls and never call back when they say they will, if they actually give you a time. Can't blame the staff, numbers at the bottom have been slashed to pay the top end staff, absolutely ridiculous. Reviewed on: 12th June 2018

Steer Clear

Absolutely terrible. They promise to have the account set up within two weeks. Six weeks later I have an account that I can't access and my card doesn't work. Two different pins have been sent and neither have been able to be unlocked from a Lloyds ATM. My business is being propped up by my personal money and there is no help from LLoyds customer service. I have banked with Lloyds for twenty five years, mortgage, personal account, loans have all been closed or paid off and I'm moving elsewhere. Reviewed on: 8th June 2018

Unable to help!

Phoned today for help with our business account. Sorry we can't help you for security reasons. You'll have to call in the branch was the reply! Yes I will be calling in to close the account. Reviewed on: 6th April 2018

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