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Lloyds Bank: Classic Account reviews

3.93
Based on 706 reviews, last reviewed 12th Feb 2025
150% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
54%
See only 4 star reviews
21%
See only 3 star reviews
11%
See only 2 star reviews
3%
See only 1 star reviews
11%

Latest highest rating:

5

Haven't been in the country long Haven't been in the country long, but Lloyds doesn't judge me by my immigration status. Reviewed on: 12th February 2025
Mark B's avatar
Mark B

Latest lowest rating:

1

Lloyds Bank refuses my payments by bank transfers. Lloyds Bank refuses my payments by bank transfers. to my builder and to a financial institution at the branch. I had my passport with me. They asked m... Read more Reviewed on: 21st December 2024
jojo's avatar
jojo

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (706)

Review of the Lloyds Bank, Classic Account:

Lloyds Bank refuses my payments by bank transfers.

1
Lloyds Bank refuses my payments by bank transfers. to my builder and to a financial institution at the branch. I had my passport with me. They asked me a lot of questions that were inappropriate.. They are mental and treated me as a criminal. I wasted one hour each time there and in the end they refused to do the transaction. They also blocked my account on one of these transfers. They are abusing their power. Reviewed on: 21st December 2024

Best UK bank

5
Easy to open an account with them. User interface in app is very accessible and fast. Reviewed on: 16th March 2023

Ok

4
They’re ok but prefer Chase. They give better rewards and interest! Reviewed on: 16th March 2023

Is always there

5
I had to deal with minor fraud on my account and they helped me quickly and effectively. I’ve had them since I was young and I will keep with them in my old age too Reviewed on: 12th March 2023

Helpful and attentive staff

5
Always feel valued as a customer & completely satisfied that all us being done for me & my money. Reviewed on: 12th March 2023

Very good bank

5
Very good bank, have never had any issues with them and their customer support is always helpful and polite. Reviewed on: 11th March 2023

Abc

5
Its a best bank and all I need can get from their app Reviewed on: 10th March 2023

Have had Lloyds for years

3
It’s good and trust worthy. My family started using it first and then they created an account for me and haven’t gone back since. Reviewed on: 10th March 2023

Efficient way of banking

5
Lloyds provides efficient banking methods which saves customers time and make banking much more simple and convenient. Reviewed on: 10th March 2023

Easy to use

5
I have been with Lloyds since I moved to the UK almost 10 years ago now, they have never let me down and have always been easy to deal with. Reviewed on: 10th March 2023

Rubbish customer service

1
Unhelpful staff in branch who made me decide to go to another branch who were able to answer my query Reviewed on: 10th March 2023

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