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Lloyds Bank: Classic Account reviews

3.96
Based on 797 reviews, last reviewed 31st May 2026
30% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
56%
See only 4 star reviews
20%
See only 3 star reviews
10%
See only 2 star reviews
3%
See only 1 star reviews
11%

Latest highest rating:

5

Lifetime user of Lloyds. Lifetime user of Lloyds. They are a good bank - they explain credit products fully and all staff on hotlines and in branch that I’ve dealt with has be... Read more Reviewed on: 31st May 2026
Gemma F's avatar
Gemma F

Latest lowest rating:

1

Lloyd's bank stole from my account! Lloyd's bank stole money out of my account without my authorisation, they put me in debt of thousands of pounds.. I will never forgive them for what t... Read more Reviewed on: 25th April 2026
James's avatar
James

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (797)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

1
Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Good Overall

4
A basic account for beginners but a safe one Reviewed on: 8th February 2023

Online banking

4
Reliable and easy to open online bank account. Reviewed on: 7th February 2023

Great

4
No issues really, works, not sent loads of emails of anything. Just lets me get on with things and if I have an issue its resolved quick Reviewed on: 5th February 2023

Great service thank you!

5
Could not recommend them more - very pleased! Reviewed on: 3rd February 2023

Never had an issue

5
Absolutely no complaints. Had an issue with a hotel payment a few weeks ago and they were very helpful and got it put back into my account straight away. Very helpful. Reviewed on: 2nd February 2023

Provides what I need efficiently and effectively

5
Account managed without problems, payments made promptly, monthly statements. Online banking offers payments and savings in an integrated product. Good choice of current and savings accounts. Reviewed on: 2nd February 2023

Great

5
Easy to deal with, great bank, easy online system Reviewed on: 2nd February 2023

No hassle banking

4
Basic bank account requested, does exactly what it needs to. Easy to put money in and draw out. Easy to understand Internet banking. Reviewed on: 1st February 2023

Kind Excellent Support

5
Lloyds Bank were very kind & empathetic when I ran into financial problems due to health issues. Reviewed on: 1st February 2023

Lloyds

5
I love Lloyds classic account its really east to use and they offer really good support Reviewed on: 31st January 2023

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