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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.02 (776 reviews)

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4.02

Based on 776 reviews, last reviewed 24th Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

57%

20%

10%

Latest highest rating:

5

Would recommend Lloyds bank First of all i would like to ask if anyone ever wins the prize as i have filled out a few of these and never got a response of who has won? I would g... Read more Reviewed on: 24th January 2026

Latest lowest rating:

1

They constantly allow payments which take me overdra... They constantly allow payments which take me overdrawn and when I questioned why get told to ring up even though it says that i cannot talk on the pho... Read more Reviewed on: 23rd January 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (776)

Lloyds bank

Lloyds bank are always there whenever you need help or unsure of anything. Whenever u go in branch they are polite and welcoming and very helpful. Reviewed on: 20th January 2023

Very good banking service.

An enjoyable banking experience with an easy to use app on my phone.Recommended ,always get reminders for payments etc. Reviewed on: 20th January 2023

Dependable

I've not had many problems with it, but dislike the fact they removed my interest free overdraft, now I get charged. Reviewed on: 18th January 2023

Great helpful easy

Loved my experience very much and was very easy goin Reviewed on: 17th January 2023

closing branches harder to use

lloyds are ok, but closing branches means we have to travel further to go into a branch which is a hassle Reviewed on: 16th January 2023

LLOYDS COULD DO BETTER

OFTEN HAVE TO WAIT FOR A WHILE TO SPEAK TO ADVISOR. ADVICE NOT ALWAYS CLEAR. ADEQUATE SERVICE NOT TERRIBLE NOT GREAT. OK Reviewed on: 14th January 2023

Professional and Helpful Bank

Good to deal with and excellent app for everything Reviewed on: 13th January 2023

Embarrassingly behind the times

Closed the local branch for about 8 weeks on the run up to Christmas. Left people in a right mess. Absolutely shocking customer service. Time to let these high street banks die Reviewed on: 13th January 2023

Average bank

Very poor interest rate so always keen to move my money into an account with a better rate Reviewed on: 12th January 2023

Shame

They are so messed up that they have issues with standing orders. Also, if you don't do a standing order BEFORE THE 25TH OF EACH MONTH, they won't accept it, but they don't tell you that. Shame Reviewed on: 3rd January 2023

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