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Lloyds Bank: Classic Account reviews

4.04
Based on 794 reviews, last reviewed 20th Apr 2026
2200% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
57%
See only 4 star reviews
20%
See only 3 star reviews
10%
See only 2 star reviews
3%
See only 1 star reviews
10%

Latest highest rating:

5

Lloyds is a great bank. Lloyds is a great bank. I have been with them for 10 years and have had no issues. Customer service is great and are always helpful both in store and ... Read more Reviewed on: 20th April 2026
Ella D's avatar
Ella D

Latest lowest rating:

1

App data leak is unforgivable Their recent problems with their app showing people other accounts is a very very bad piece of banking Reviewed on: 16th April 2026
Andreas K's avatar
Andreas K

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (794)

Best app for money

5
Excellent means of personal banking and very secure. Lloyd's Bank Mobile barely have problems meaning I can access my account easily . And the problems usually get resolved within a few hours. Overall Lloyds is very good! Thanks Reviewed on: 4th March 2023

Nice

4
Good support for customers and interest rates are low Reviewed on: 21st February 2023

Good

5
They are another bank that treated me fairly Reviewed on: 18th February 2023

Helpful and Honest

5
I spent a lot of time in branch when disconnecting financially from my ex husband and they was nothing but patient and helpful. Reviewed on: 9th February 2023

Not impressed

2
Got my bank closed for no reason which put me in a very bad financial situation Reviewed on: 8th February 2023

Used to be good

3
I have been banking with Lloyds for a long time and they haven't offered me anything useful and have kept all my accounts even my savings locked into low interest rates and never offered me any overdraft or anything. They have only provided basic banking services and I used to like them because compared to other banks they didn't have ridiculous security for simple things and didn't spy on you but now it's changed and there's really no point banking with them anymore, they don't provide me with anything but a very simple bank account and don't value me as a customer even though I'm a high earner and have a lot of savings. The good thing about them compared to other banks was that they were good for international transfers but now there's others available that are better Reviewed on: 8th February 2023

Couldn't be happier

5
Lloyds are always brilliant in branch. Their app and service lines are always fantastic. Reviewed on: 8th February 2023

Good Overall

4
A basic account for beginners but a safe one Reviewed on: 8th February 2023

Online banking

4
Reliable and easy to open online bank account. Reviewed on: 7th February 2023

Great

4
No issues really, works, not sent loads of emails of anything. Just lets me get on with things and if I have an issue its resolved quick Reviewed on: 5th February 2023

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