Write a review

Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.08 (758 reviews)

View other Lloyds Bank products

4.02

Based on 758 reviews, last reviewed 2nd Jul 2025

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

57%

20%

10%

Latest highest rating:

5

I’m really having a good time with Lloyds Bank Class... I’m really having a good time with Lloyds Bank Classic Account. Zero account charges and I can access my finances anytime. Reviewed on: 2nd July 2025

Latest lowest rating:

1

Easy banking happy with service bank review Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025

Read all reviews Write a review

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Review Lloyds Bank: Classic Account now

Help others make smarter decisions by sharing your own experience.

Write a review

Lloyds Bank Classic Account reviews (758)

Absolutely useless,

Absolutely useless, Now on my 3rd card in two weeks, I found out how to make it work, nothing on website or correspondence, they don't answer the phone. Double stroppy staff, perhaps because the bank is going bust Reviewed on: 2nd August 2022

Thieving scumbags

Do not go to them! They are shockingly bad. I was a victim of fraud and they are refusing to refund my money leaving me without being able to pay my rent and bills and not being able to feed my family. Coming up with ridiculous reasons why they can’t give the money back, like asking why the fraudsters used contactless payment method.. then getting told that the only way to get my money back is if I catch the fraudsters and bring my them in for questioning. Never ever have I heard anything so ridiculous and stupid in my life. They are patronising and condescending and lack even the most basic people skills. Discriminate against disabilities and make you feel like you are at fault. They steal from their customers and are not there to help you at all. Reviewed on: 29th July 2022

Good banking

They been a good banking services Reviewed on: 8th July 2022

Fairly Proficient

Lloyd’s could be better with its services and east in the stringent policies. Reviewed on: 8th July 2022

excellent

genuine excellent fast reliable service provider A1111111111111111111111111 Reviewed on: 8th July 2022

Would highly recommend banking elsewhere.

Absolutely pathetic bank. I was left a generous inheritance which got my account frozen. Called and gave proofs I wasn't laundering, transferred money to my wife and my mother and all 3 accounts frozen again. Then I actually had fraudulent activity on my account that lost me literally thousands of pounds and suddenly the bank didn't want to know. Took me 4 days in a row of phone calls to get the card cancelled, and I gave up after 2 years of the bank being disinterested in helping me claim my money back. Now I'm over drawn by £60 and you'd think I owe them the world the way they heavy handedly deal with it. Funny how that works, I'm not in a hurry to sort my overdraft as this sorry excuse for a bank refused to listen or to help when someone was using my account fraudulently. Absolute disgrace, if I could give zero stars I would. Reviewed on: 9th June 2022

THE BANK THAT STEALS & MAKES MONEY OF THE DISABLED

This bank has taken my money and holding onto this for two weeks, expect no customer service, make fun of the disabled, provide incorrect information, worst banking group,worst service, Reviewed on: 24th May 2022

Good Customer Service and Account

We’ve tried a few banks over the years but always found ourselves coming back to Lloyds, they have a decent range of current accounts although we decided to stick with a Classic as we have another account elsewhere. App and internet banking is great, telephone banking is alright (sometimes quick, sometimes a little slower) but most importantly, we’ve never been hit with hidden charges which other banks do regularly. Reviewed on: 4th April 2022

So glad I left them!

I've been with them for over a decade and can't say I've felt the love much. The service has been slow and inefficient, and no gestures of good will have ever been shown to me, despite being on time with payments and trusting them with my money for such a long time. I decided to close my account because I could no longer afford it, but was made to keep it just long enough to pay the account admin fee for one more month, even though I was not going to use it for that month and they knew that. The clerks were less than understanding. So way to ruin literally the last thing, Lloyds. Terrible experience, I'm so glad I left them! Reviewed on: 4th April 2022

account

approachable and responds to questions Reviewed on: 2nd April 2022

Do you have a different Lloyds Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Advantage Gold
from NatWest 4.48 from 365 reviews
Current account
from Chase Bank 4.94 from 44264 reviews
Day2Day Current Account
from The Cumberland 4.43 from 19 reviews

Want to see more from Lloyds Bank?

Travel Money
from Lloyds Bank 4.73 from 3 reviews
Student Mastercard Credit Card
from Lloyds Bank 4.61 from 7 reviews
Help to Buy ISA
from Lloyds Bank 4.44 from 7 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub