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Lloyds Bank: Classic Account reviews

4.04
Based on 794 reviews, last reviewed 20th Apr 2026
2200% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
57%
See only 4 star reviews
20%
See only 3 star reviews
10%
See only 2 star reviews
3%
See only 1 star reviews
10%

Latest highest rating:

5

Lloyds is a great bank. Lloyds is a great bank. I have been with them for 10 years and have had no issues. Customer service is great and are always helpful both in store and ... Read more Reviewed on: 20th April 2026
Ella D's avatar
Ella D

Latest lowest rating:

1

App data leak is unforgivable Their recent problems with their app showing people other accounts is a very very bad piece of banking Reviewed on: 16th April 2026
Andreas K's avatar
Andreas K

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (794)

Great service thank you!

5
Could not recommend them more - very pleased! Reviewed on: 3rd February 2023

Never had an issue

5
Absolutely no complaints. Had an issue with a hotel payment a few weeks ago and they were very helpful and got it put back into my account straight away. Very helpful. Reviewed on: 2nd February 2023

Provides what I need efficiently and effectively

5
Account managed without problems, payments made promptly, monthly statements. Online banking offers payments and savings in an integrated product. Good choice of current and savings accounts. Reviewed on: 2nd February 2023

Great

5
Easy to deal with, great bank, easy online system Reviewed on: 2nd February 2023

No hassle banking

4
Basic bank account requested, does exactly what it needs to. Easy to put money in and draw out. Easy to understand Internet banking. Reviewed on: 1st February 2023

Kind Excellent Support

5
Lloyds Bank were very kind & empathetic when I ran into financial problems due to health issues. Reviewed on: 1st February 2023

Lloyds

5
I love Lloyds classic account its really east to use and they offer really good support Reviewed on: 31st January 2023

Easy to bank with

5
Lloyds have a lot of tools to help with money management e.g. see a breakdown of categories of expenditure this mont, with a month on month comparison. Their emails include hints and tips, too. Reviewed on: 31st January 2023

A Satisfied Customer

5
My Classic Account suits me perfectly because, on occasion, I go overdrawn but suffer no charges as I'm sure to transfer enough funds to go back to black! Reviewed on: 29th January 2023

Lloyds bank

5
Lloyds bank are always there whenever you need help or unsure of anything. Whenever u go in branch they are polite and welcoming and very helpful. Reviewed on: 20th January 2023

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