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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.91 (805 reviews)

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3.91

Based on 805 reviews, last reviewed 2nd Sep 2026

62% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Great service great service yes yes yes yes amazing... Great service great service yes yes yes yes amazing service Reviewed on: 2nd September 2026

Latest lowest rating:

1

Really poor customer service Up until yesterday I had nothing but good things to say about Lloyds. I changed from another high street bank eight years ago and everything had been ... Read more Reviewed on: 20th August 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (805)

Easy access and use

I have a classic and some other accounts with Lloyds bank and I like simplicity so using my app is very convenient and easy Reviewed on: 5th March 2023

Best app for money

Excellent means of personal banking and very secure. Lloyd's Bank Mobile barely have problems meaning I can access my account easily . And the problems usually get resolved within a few hours. Overall Lloyds is very good! Thanks Reviewed on: 4th March 2023

Nice

Good support for customers and interest rates are low Reviewed on: 21st February 2023

Good

They are another bank that treated me fairly Reviewed on: 18th February 2023

Helpful and Honest

I spent a lot of time in branch when disconnecting financially from my ex husband and they was nothing but patient and helpful. Reviewed on: 9th February 2023

Not impressed

Got my bank closed for no reason which put me in a very bad financial situation Reviewed on: 8th February 2023

Used to be good

I have been banking with Lloyds for a long time and they haven't offered me anything useful and have kept all my accounts even my savings locked into low interest rates and never offered me any overdraft or anything. They have only provided basic banking services and I used to like them because compared to other banks they didn't have ridiculous security for simple things and didn't spy on you but now it's changed and there's really no point banking with them anymore, they don't provide me with anything but a very simple bank account and don't value me as a customer even though I'm a high earner and have a lot of savings. The good thing about them compared to other banks was that they were good for international transfers but now there's others available that are better Reviewed on: 8th February 2023

Couldn't be happier

Lloyds are always brilliant in branch. Their app and service lines are always fantastic. Reviewed on: 8th February 2023

Good Overall

A basic account for beginners but a safe one Reviewed on: 8th February 2023

Online banking

Reliable and easy to open online bank account. Reviewed on: 7th February 2023

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