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Lloyds Bank: Classic Account reviews

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3.93
Based on 705 reviews, last reviewed 3rd Feb 2025
No new 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
54%
See only 4 star reviews
21%
See only 3 star reviews
11%
See only 2 star reviews
3%
See only 1 star reviews
11%

Latest highest rating:

5

Excellent service and support, no problems Excellent service and support, no problems Reviewed on: 3rd February 2025
LOVERDOU 's avatar
LOVERDOU

Latest lowest rating:

1

Lloyds Bank refuses my payments by bank transfers. Lloyds Bank refuses my payments by bank transfers. to my builder and to a financial institution at the branch. I had my passport with me. They asked m... Read more Reviewed on: 21st December 2024
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jojo
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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (705)

Penalise customers

3
Penalises customers who do not have a current account, only gives a PIN debit card and not a contact less debit card Reviewed on: 11th July 2020
Cooljam37's avatar
Cooljam37

Never had any problems

5
Never had a bad time at lloyds bank. If I go into the bank I'm greeted in a warm friendly manner. As soon as I explain what I need they help me out. Reviewed on: 10th July 2020
Laura's avatar
Laura

Great bank, great account

5
Been with Lloyds since I was 11 years old (Now 21) , held savings accounts with other banks, but none come close to Lloyds for service, both in branch and online. Reviewed on: 9th July 2020
Annabel Huffer's avatar
Annabel Huffer

ALWAYS ON HAND!

5
I have a basic Account with Lloyd’s Bank. I have always found them to provide excellent customer service when I have needed to contact them, always polite and cheery... even if they can’t actually help you!! I really do feel that they value me just as much as if I were investing thousands with them... The App is also easy to use and online chat always available. These are the reasons why I really do value my Account with them Reviewed on: 8th July 2020
Catherine J's avatar
Catherine J

Loyal service

5
I’ve been a customer for 36 years Reviewed on: 18th June 2020
Angela Hufton's avatar
Angela Hufton

Been with them for 11 years!

5
Opened my first account through Lloyds when I was 16 and have stuck with them all the way through to this very day (am 27 now). Never let me down and were very helpful and speedy at resolving the issue I had when I got scammed via a fraudulent e-mail when I was at University (was more naive then than I am now). Keep it up Lloyds! Reviewed on: 10th June 2020
Harry Truss's avatar
Harry Truss

Best costumer service

5
Always happy with costumer service. Originally I was visiting the Harrogate Branch, while recently moved to London, and usually go to the Edgeware Branch Reviewed on: 29th May 2020
Rui's avatar
Rui

Can't fault it!

5
I've been with LLoyds Bank since I was a teenager and their Classic Account is exactly what you expect from modern banking. Staff in branch are helpful. Online banking and the banking app are both very easy to use. An all round reliable service. Reviewed on: 3rd May 2020
Sophie's avatar
Sophie

top customer service

5
always get good customer service and great help and advice! Reviewed on: 27th April 2020
katieskatie82's avatar
katieskatie82

Reliable and easy

4
I've been with Lloyds for around 25 years and have always found it an easy, helpful bank to deal with. The online services are great and when I've spoken to advisors, they have always been friendly and clear. Reviewed on: 27th April 2020
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PaulineB

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