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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.04 (794 reviews)

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4.04

Based on 794 reviews, last reviewed 20th Apr 2026

2200% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

57%

20%

10%

Latest highest rating:

5

Lloyds is a great bank. Lloyds is a great bank. I have been with them for 10 years and have had no issues. Customer service is great and are always helpful both in store and ... Read more Reviewed on: 20th April 2026

Latest lowest rating:

1

App data leak is unforgivable Their recent problems with their app showing people other accounts is a very very bad piece of banking Reviewed on: 16th April 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (794)

Very good banking service.

An enjoyable banking experience with an easy to use app on my phone.Recommended ,always get reminders for payments etc. Reviewed on: 20th January 2023

Dependable

I've not had many problems with it, but dislike the fact they removed my interest free overdraft, now I get charged. Reviewed on: 18th January 2023

Great helpful easy

Loved my experience very much and was very easy goin Reviewed on: 17th January 2023

closing branches harder to use

lloyds are ok, but closing branches means we have to travel further to go into a branch which is a hassle Reviewed on: 16th January 2023

LLOYDS COULD DO BETTER

OFTEN HAVE TO WAIT FOR A WHILE TO SPEAK TO ADVISOR. ADVICE NOT ALWAYS CLEAR. ADEQUATE SERVICE NOT TERRIBLE NOT GREAT. OK Reviewed on: 14th January 2023

Professional and Helpful Bank

Good to deal with and excellent app for everything Reviewed on: 13th January 2023

Embarrassingly behind the times

Closed the local branch for about 8 weeks on the run up to Christmas. Left people in a right mess. Absolutely shocking customer service. Time to let these high street banks die Reviewed on: 13th January 2023

Average bank

Very poor interest rate so always keen to move my money into an account with a better rate Reviewed on: 12th January 2023

Shame

They are so messed up that they have issues with standing orders. Also, if you don't do a standing order BEFORE THE 25TH OF EACH MONTH, they won't accept it, but they don't tell you that. Shame Reviewed on: 3rd January 2023

Lloyds is Trash

Lloyd’s made registering a completely inefficient, laborious, and unnecessarily long process. They were terribly unhelpful with questions. Avoid. Reviewed on: 13th October 2022

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