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Lloyds Bank: Classic Account reviews

3.93
Based on 706 reviews, last reviewed 12th Feb 2025
150% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
54%
See only 4 star reviews
21%
See only 3 star reviews
11%
See only 2 star reviews
3%
See only 1 star reviews
11%

Latest highest rating:

5

Haven't been in the country long Haven't been in the country long, but Lloyds doesn't judge me by my immigration status. Reviewed on: 12th February 2025
Mark B's avatar
Mark B

Latest lowest rating:

1

Lloyds Bank refuses my payments by bank transfers. Lloyds Bank refuses my payments by bank transfers. to my builder and to a financial institution at the branch. I had my passport with me. They asked m... Read more Reviewed on: 21st December 2024
jojo's avatar
jojo

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (706)

Review of the Lloyds Bank, Classic Account:

Lloyds Bank refuses my payments by bank transfers.

1
Lloyds Bank refuses my payments by bank transfers. to my builder and to a financial institution at the branch. I had my passport with me. They asked me a lot of questions that were inappropriate.. They are mental and treated me as a criminal. I wasted one hour each time there and in the end they refused to do the transaction. They also blocked my account on one of these transfers. They are abusing their power. Reviewed on: 21st December 2024

fab bank

5
been with them forever always helpful and polite Reviewed on: 22nd November 2019

good all rounder

4
does what is says on the tin Reviewed on: 22nd November 2019

Good solid bank

3
Lloyds Bank has been a good bank over the years I've used them, their banking app is easy to use and navigate. Could extend opening hours of branches however. Reviewed on: 22nd November 2019

Lazy

1
The local branch closed. There are few staff available at the closest branch. They pay next to nothing in interest on this and the savings account. And when I needed to pay in a cheque from the USA they charged a small fortune for a process that costs next to nothing. Reviewed on: 22nd November 2019

Lack of branches

3
Ok but there isn’t a branch where I live (Beverley) which makes things difficult if I do need to pop in. Also the closest one to me (Cottingham) isn’t open on a Saturday morning and I work full-time during the week therefore it’s hard for me to get to a branch if I need to. Reviewed on: 22nd November 2019

Accessible and easy to use

4
I have always found Lloyds to be a helpful banking service. Their phone app is accessible but secure and easy to use. Reviewed on: 22nd November 2019

Good all round bank

4
Bank has a great and easy to use app which most actions can be done through. Would be rated better if some of the interest rate / apr numbers were more clearly shown on the website and on the app with a calculator to calculate interest based on monthly repayments. Reviewed on: 22nd November 2019

Very convenient, has all you need for daily banking

5
Straightforward and easy to use - a simple and reliable product for everyday use Reviewed on: 21st November 2019

No fees charges

5
Classic account don’t get fees and charges control ur spends Reviewed on: 20th November 2019

Not good

3
Staff does not solve your complaint s Reviewed on: 20th November 2019

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