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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.06 (730 reviews)

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3.95

Based on 730 reviews, last reviewed 9th Mar 2025

1900% increase in 5 star reviews

in the past 90 days

40% decrease in 1 star reviews

in the past 90 days

54%

21%

11%

Latest highest rating:

5

England Best High Street Bank Lloyds Bank’s Classic Account offers reliable banking with easy online and mobile access. Customer service is generally good, though wait times can be... Read more Reviewed on: 9th March 2025

Latest lowest rating:

1

Lloyd's bank customer service staff are so rude they... Lloyd's bank customer service staff are so rude they do not deal with situations great. Worst bank ever Reviewed on: 4th March 2025

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (730)

Review of the Lloyds Bank, Classic Account:

Easy and friendly

I have found the bank staff accessible and friendly, which is especially useful when I'm dealing with international transfers delayed by red tape (that is, security concerns) in another country. Reviewed on: 11th February 2018

Trustworthy bank

Lloyds bank has always been there for any kind of financial help. There's always a solution with them. Very easy to manage the account and the customer service deserves separate appreciation. Nice and comfortable with their debit card. They are very trustworthy. Reviewed on: 23rd August 2024

Good always easy

Good always easy with Lloyds and the app is great Reviewed on: 23rd August 2024

Ok satisfied

I am satisfied, everything is easy Reviewed on: 1st August 2024

The bank for me

I am happy with this bank. I have been thinking to fine a bank in the new town we moved, and Lloyd's it is perfect for me Reviewed on: 31st July 2024

Stick to the classic!

I really truly trust Lloyds bank as a brand, its never steered me wrong and i know my money is safe in a classic account just so i can get my savings up and then i can move on to another account or upgrade once i get a hold of my spending. Reviewed on: 16th June 2024

Customer services

I am Lloyd's Bank customer already from 2011. I am very happy with my account,overdraft and other offers.Higly recommend it for all! Reviewed on: 11th June 2024

There was an illegal transaction on my wife's bank a...

There was an illegal transaction on my wife's bank account. We attempted to contact their customer support, however they always kept us on hold before transferring the call to the fraudulent team, and my phone was disconnected after an extended wait. After a few attempts, someone picked up and phoned again, was disconnected after a lengthy investigation, and no one cared to contact us back. I've lost my money. I never trusted the bank's security protocol. They were completely unhelpful. I switched to another bank. Please do not trust them with your money. You will lose money, and they are unconcerned about it. Reviewed on: 29th May 2024

they stopped sending paper statements this is a bad...

they stopped sending paper statements this is a bad idea as so many hackers/ viruses i dont want to log in to my bank often Reviewed on: 25th May 2024

Lloyds has been the best and easiest bank to deal...

Lloyds has been the best and easiest bank to deal with Reviewed on: 24th May 2024

Lloyds Bank; Rockin' Retro Reliability with Style!

I've been with Lloyds Bank for many years. You could class them as a 'retro' bank. However, they're rockin' retro reliability with style. Their classic account is free and has most things you want and need. They do offer a wide selection of bank accounts. They could introduce savings pots but savings accounts are available. They also provide ISAs and a good range of credit cards. Their internet banking is straightforward, clean looking and is easy to navigate. Setting up payments and direct debits is easy, as is checking your statements. You can also retrieve your pin, freeze your cards, as well as a whole host of other things. I have found Lloyds to be reliable for over 20+ years; I got my first account with them when I was 16. I can't see a reason to switch! Reviewed on: 24th May 2024

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