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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.03 (796 reviews)

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4.03

Based on 796 reviews, last reviewed 28th Apr 2026

20% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

4

Improved massively, still room for more. Lloyds have improved massively, but before the pandemic they were a bit of a mess, specifically in their anti-fraud triggers going off CONSTANTLY and ... Read more Reviewed on: 28th April 2026

Latest lowest rating:

1

Lloyd's bank stole from my account! Lloyd's bank stole money out of my account without my authorisation, they put me in debt of thousands of pounds.. I will never forgive them for what t... Read more Reviewed on: 25th April 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (796)

Very easy to open a account friendly staff

Staff were really helpful and friendly and it was easy to open a simple account with them and very fast Reviewed on: 7th February 2018

Good customer service in my local bank

Very friendly staff who have plenty of time for the customers. Online banking is also easy to use and you can view a summary of all accounts at once. Reviewed on: 7th February 2018

Bankers

Title sums it up! On a par with estate agents and traffic wardens. Reviewed on: 7th February 2018

Generally everything you need

Lloyds has provided everything I wanted out of my current account. Nothing more, nothing less. Reviewed on: 6th February 2018

Not bad

My bank is ok. I've had no problems with them. Reviewed on: 4th February 2018

A fair bank with good rates

I have been a customer of lloyds for the past 16 years and find them to be fair and open Reviewed on: 3rd February 2018

Improvements beingh Made

When I first banked with LLoyds I didn't have a good word to say about them, staff not helpful, Bank manager not helpful, everything I didn't want in a bank. After reopening a dormant account I have found the branch I now use, Helpful, Have time for you, make banking much easier. As I'm currently have money in the account everything is ok not sure how it would be if I didn't have enough money in the account Reviewed on: 1st February 2018

Always get a good service

Generally a hassle free experience Reviewed on: 23rd January 2018

Friendly service

Friendly and professional service. Great online features Reviewed on: 22nd January 2018

Easy current account

Easy to navigate around your account details, simple & clear instructions. Reviewed on: 21st January 2018

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