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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.06 (698 reviews)

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3.95

Based on 698 reviews, last reviewed 7th Nov 2024

67% decrease in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

55%

21%

11%

10%

Latest highest rating:

4

Easy to set up Classic Account with Bank of Scotland... Easy to set up Classic Account with Bank of Scotland, after moving countries. Great service at any branch Reviewed on: 29th October 2024

Latest lowest rating:

1

I have spent a month calling them to resolve a simpl... I have spent a month calling them to resolve a simple issue. Every time they tell me it is fixed but it is not fixed at all. Customers without a sma... Read more Reviewed on: 16th October 2024

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About this product

The Lloyds Bank Classic Account is designed for ‘free everyday banking’. Account holders can benefit from a featureful mobile banking app, cashback opportunities and both arranged and unarranged overdrafts.

Our Lloyds Bank Classic Account reviews can give you valuable insight into the provider and account. Learn how satisfied genuine customers are with the service they’ve received. Be confident you’re making the right choice about your new account by checking our customer reviews.

If you’re interested in the Lloyds Bank Classic Account, find out more on Smart Money People. Learn why customers chose this account and how satisfied they’ve been so far. Read about the main pros and cons of the Classic Account to decide if it sounds right for you. Find out how responsive the customer service team is and how quickly account holders’ issues have been resolved. All of this and more can be found in our Lloyds Bank Classic Account reviews.

Perhaps you already have a Classic Account with Lloyds Bank? Why not share your honest opinions with our Smart Money People community? How long have you had the account and is it your main bank account? What is your favourite thing about the account, and is there anything you feel could be improved? If you use the mobile banking app, which features are the most useful? Would you recommend the account to your family and friends? Leave a Lloyds Bank Classic Account review today. Together, we can help people like you make better financial decisions.

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Lloyds Bank Classic Account reviews (698)

Great for normal customer

For a normal basic day to day customer lloyds are great. I was hesitant when lloyds and tsb separated but so far so good. I have only ever had one issue with lloyds and they apologied and compensated me. Reviewed on: 12th February 2017

Great service

I feel the daily offers are a great addition and that it's easy to navigate Reviewed on: 12th February 2017

always helpful in my branch

always helpful in my branch, always sorted out what I wanted Reviewed on: 11th February 2017

Easy to use online, Fair rates

I use this bank as my main account and it is easy to log in, transfer money ect. Rates aren't the best but all current accounts are about the same these days! Reviewed on: 10th February 2017

Professiinal bank and friendly staff

Someone always there on hand to help with anything, had a couple of issues throughout my banking years with them and have been dealt with efficiently in a superb time scale. Very friendly staff, a few who go above and beyond to help without prompting. Overall great bank and fantastic service Reviewed on: 10th February 2017

Friendly and reliable!

Friendly and reliable! They are always happy to help and very clear on what you are getting. Easy to contact and communicate with, and I feel happy banking with them! Reviewed on: 9th February 2017

Lloyds is good although the only branch in Brighton is not very accessible

Since Lloyds split from TSB, it has only one branch which is quite a walk from the centre of town which is inconvenient on the occasions I need to go into the branch Reviewed on: 9th February 2017

No little fish looked after

Poor customer service had to chase several departments over several months to get something simple sorted Reviewed on: 5th February 2017

Charges High but service good

I have been with Lloyds for 12 years now and on the whole have been happy. I've easily been able to increase and decrease my overdraft as desired. I haven't been bombarded with attempts to sell me other products and their online banking app is fantastic. Quick and easy to use. The only issue I've ever had was when my account was hacked and emptied out. I did get my money back eventually but it was quite a slow process. Since then I think they have improved security because I entered my card details incorrectly once on a website and they temporarily blocked my account incase it was fraudulent which is good. If you ever need to phone customer services it can be quite slow getting through, but once you do the guys on the other end are always really polite and helpful. The charges for having an overdraft are quite high though. Reviewed on: 5th February 2017

Good and bad points

I have had a mixture of good and bad experiences with Lloyds bank... once they accidentally took away my overdraft leaving me short for a few days but after sorting it out in the bank and over the phone they reimbursed me for hassle, phone calls etc and haven't had issues again. Their iPhone app is one of the best that I've used and very useful to have. Reviewed on: 5th February 2017

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