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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.93 (799 reviews)

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3.93

Based on 799 reviews, last reviewed 1st Jul 2026

40% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Always there for you for whatever it is you require. Always there for you for whatever it is you require. Responds to all enquiries instantly. All information very clear and easy to understand. Reviewed on: 12th June 2026

Latest lowest rating:

1

I visited the Lloyds Bank Kilburn branch to deal wit... I visited the Lloyds Bank Kilburn branch to deal with a Court of Protection matter for my mother. I explained my situation clearly when I checked in a... Read more Reviewed on: 1st July 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (799)

Always get a good service

Generally a hassle free experience Reviewed on: 23rd January 2018

Friendly service

Friendly and professional service. Great online features Reviewed on: 22nd January 2018

Easy current account

Easy to navigate around your account details, simple & clear instructions. Reviewed on: 21st January 2018

Why bank anywhere else?

Have found Lloyds to be helpful and they act like they really want and care about your custom. Reviewed on: 21st January 2018

Solid

Solid and dependable over the years Reviewed on: 21st January 2018

Brilliant service, customer service excellent

I have been a victim of fraud. Money was taken out of my account. Lloyd's were quick to suspend the account when abnormal transactions were made, limiting the theft. Great customer service and a swift refund of my money. Reviewed on: 21st January 2018

LLOYDS

PREVIOUSLY NOT HAD A PROBLEM BUT RECENTLY NOTICED A DAILY OD FEE - WAS A SURPRISE Reviewed on: 19th January 2018

Never had any issues

I've been a customer since I was 16 and I'm now 31 I can't fault them Reviewed on: 18th January 2018

Great bank no issues

They always call to see if I need any help & want to come in to review my account. I always gets good customer service Reviewed on: 14th January 2018

Good

Overall good bank regular stuff! Reviewed on: 13th January 2018

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