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Lloyds Bank: Classic Account reviews

View other Lloyds Bank products
4.03
Based on 796 reviews, last reviewed 28th Apr 2026
20% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
56%
See only 4 star reviews
20%
See only 3 star reviews
10%
See only 2 star reviews
3%
See only 1 star reviews
11%

Latest highest rating:

4

Improved massively, still room for more. Lloyds have improved massively, but before the pandemic they were a bit of a mess, specifically in their anti-fraud triggers going off CONSTANTLY and ... Read more Reviewed on: 28th April 2026
Alex Smith's avatar
Alex Smith

Latest lowest rating:

1

Lloyd's bank stole from my account! Lloyd's bank stole money out of my account without my authorisation, they put me in debt of thousands of pounds.. I will never forgive them for what t... Read more Reviewed on: 25th April 2026
James's avatar
James
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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (796)

Why bank anywhere else?

5
Have found Lloyds to be helpful and they act like they really want and care about your custom. Reviewed on: 21st January 2018
Paula England's avatar
Paula England

Solid

4
Solid and dependable over the years Reviewed on: 21st January 2018
Lance Bellers's avatar
Lance Bellers

Brilliant service, customer service excellent

4
I have been a victim of fraud. Money was taken out of my account. Lloyd's were quick to suspend the account when abnormal transactions were made, limiting the theft. Great customer service and a swift refund of my money. Reviewed on: 21st January 2018
Louis Miller's avatar
Louis Miller

LLOYDS

3
PREVIOUSLY NOT HAD A PROBLEM BUT RECENTLY NOTICED A DAILY OD FEE - WAS A SURPRISE Reviewed on: 19th January 2018
SARS's avatar
SARS

Never had any issues

5
I've been a customer since I was 16 and I'm now 31 I can't fault them Reviewed on: 18th January 2018
xxxkayxxx's avatar
xxxkayxxx

Great bank no issues

5
They always call to see if I need any help & want to come in to review my account. I always gets good customer service Reviewed on: 14th January 2018
Grace.Hawker's avatar
Grace.Hawker

Good

4
Overall good bank regular stuff! Reviewed on: 13th January 2018
Aaron's avatar
Aaron

Pleased with service

5
A good, reliable current account with plenty of cash points available to withdraw cash. Reviewed on: 11th January 2018
John C's avatar
John C

EXCELLENCE

5
GRETA INFORMATION AND CUSTOMER SERVICE Reviewed on: 9th January 2018
Kath Hooper's avatar
Kath Hooper

EXCELLENCE

5
EXCELLENT SERVICE AND INFORMATION AND GUIDANCE FOR CUSTOMERS FROM LLOYDS Reviewed on: 9th January 2018
Kath Hooper's avatar
Kath Hooper

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