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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.08 (761 reviews)

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4.02

Based on 761 reviews, last reviewed 5th Sep 2025

81% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

56%

20%

11%

10%

Latest highest rating:

5

Would totally recommend Lloyds Bank Plc Excellent customer service, the staff went above and beyond to help me and really listened and empathised with my situation. They helped me feel alot... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

Easy banking happy with service bank review Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (761)

I love Lloyds!

When Lloyds and TSB broke up i consdiered moving banks! So glad i didnt. The app is brilliant and im constantly impressed with its features and ease of use ! Thanks Lloyds..going it alone wasn't so bad after all! Reviewed on: 8th November 2017

Decent Enough

Fine, easy to access in branch but phone service needs work. There are very few perks for new customers and almost nothing to keep existing customers really which encourages you to look elsewhere. Reviewed on: 8th November 2017

Nothing special.

I can't complain like Santander customers would be entitled to, but the returns on this account are rock bottom, with no reward for loyalty whatsoever. In addition to the new overdraft charge overhaul, it feels less consumer friendly than ever. Reviewed on: 8th November 2017

Bank for life

I've always been a customer of Lloyds Bank since I opened my first 'proper' account when I was a teenager. I've never had any issues and always receive great customer service. Why would I go elsewhere?? Reviewed on: 8th November 2017

Easy to use account with benefits, like interest and savings bonus

Always friendly and helpful if you use the branch, online banking great and App is too Reviewed on: 8th November 2017

Best bank ever

The staff at Lloyds are very present and go above and beyond to help you. Reviewed on: 8th November 2017

Easy to use online

Lloyds bank is easy to use on line. You can have access to your account with a quick password. The bank is safe and reliable too. Reviewed on: 8th November 2017

reliable

Fantastic service online and in branch with friendly, helpful staff Reviewed on: 7th November 2017

Plain simple and easy

Just wanted a basic account...and this fitted the bill. Easy to set up and proffessional from the staff Reviewed on: 7th November 2017

Never had any problems with Lloyds

Good company, many branches, easy to get hold of on phone both home and abroad. Reviewed on: 6th November 2017

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