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Lloyds Bank: Classic Account reviews

3.93
Based on 799 reviews, last reviewed 1st Jul 2026
40% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
56%
See only 4 star reviews
20%
See only 3 star reviews
10%
See only 2 star reviews
3%
See only 1 star reviews
11%

Latest highest rating:

5

Always there for you for whatever it is you require. Always there for you for whatever it is you require. Responds to all enquiries instantly. All information very clear and easy to understand. Reviewed on: 12th June 2026
Ewelina 's avatar
Ewelina

Latest lowest rating:

1

I visited the Lloyds Bank Kilburn branch to deal wit... I visited the Lloyds Bank Kilburn branch to deal with a Court of Protection matter for my mother. I explained my situation clearly when I checked in a... Read more Reviewed on: 1st July 2026
Jia Ma's avatar
Jia Ma

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (799)

Pleased with service

5
A good, reliable current account with plenty of cash points available to withdraw cash. Reviewed on: 11th January 2018

EXCELLENCE

5
GRETA INFORMATION AND CUSTOMER SERVICE Reviewed on: 9th January 2018

EXCELLENCE

5
EXCELLENT SERVICE AND INFORMATION AND GUIDANCE FOR CUSTOMERS FROM LLOYDS Reviewed on: 9th January 2018

My view of Lloyds classic account

5
I have had my account for about five years I have never had any problems it is easy to use online and there it help and advise when needed Reviewed on: 9th January 2018

Online banking so easy to use

5
Just simple banking easy to use no personal contact required Reviewed on: 8th January 2018

Good service no hassle

4
Had this account for sometime it is quick and easy to access funds both at him and at work. Reviewed on: 7th January 2018

AN OK BANK

3
i HAVE ALWAYS BANKED WITH llOYDS BUT RECENTLY i HAVE THOUGHT OF CHANGING BECAUSE IT IS BECOMING SO HARD TO FIND A BRANCH THAT IS STILL OPEN. wE USED TO HAVE A BRANCH IN TOWNS NEAR US BUT NOW WE HAVE A MINIMUM 35 MINUTE JOURNEY TO FIND ONE. iM SO DISAPPOINTED Reviewed on: 7th January 2018

Excellent

4
Love it Reviewed on: 7th January 2018

Horrific daily charges

1
We have an overdraft and the daily charges are horrific on top of the monthly charges. No chance of ever paying it off Reviewed on: 5th January 2018

Great service

5
Lloyds have always been clear, helpful and direct. I especially like their online banking and mobile banking - both are clearly laid out and simple to use. Reviewed on: 5th January 2018

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