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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.03 (796 reviews)

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4.03

Based on 796 reviews, last reviewed 28th Apr 2026

20% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

4

Improved massively, still room for more. Lloyds have improved massively, but before the pandemic they were a bit of a mess, specifically in their anti-fraud triggers going off CONSTANTLY and ... Read more Reviewed on: 28th April 2026

Latest lowest rating:

1

Lloyd's bank stole from my account! Lloyd's bank stole money out of my account without my authorisation, they put me in debt of thousands of pounds.. I will never forgive them for what t... Read more Reviewed on: 25th April 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (796)

My view of Lloyds classic account

I have had my account for about five years I have never had any problems it is easy to use online and there it help and advise when needed Reviewed on: 9th January 2018

Online banking so easy to use

Just simple banking easy to use no personal contact required Reviewed on: 8th January 2018

Good service no hassle

Had this account for sometime it is quick and easy to access funds both at him and at work. Reviewed on: 7th January 2018

AN OK BANK

i HAVE ALWAYS BANKED WITH llOYDS BUT RECENTLY i HAVE THOUGHT OF CHANGING BECAUSE IT IS BECOMING SO HARD TO FIND A BRANCH THAT IS STILL OPEN. wE USED TO HAVE A BRANCH IN TOWNS NEAR US BUT NOW WE HAVE A MINIMUM 35 MINUTE JOURNEY TO FIND ONE. iM SO DISAPPOINTED Reviewed on: 7th January 2018

Excellent

Love it Reviewed on: 7th January 2018

Horrific daily charges

We have an overdraft and the daily charges are horrific on top of the monthly charges. No chance of ever paying it off Reviewed on: 5th January 2018

Great service

Lloyds have always been clear, helpful and direct. I especially like their online banking and mobile banking - both are clearly laid out and simple to use. Reviewed on: 5th January 2018

Does what it's supposed to

I wouldn't go to any other bank. I've never had a problem with them as far as I can remember. Reviewed on: 4th January 2018

Good Customer Service

This account does everything I need it to. Whenever I go into the bank in person the staff there are friendly and helpful. Very glad I switched to them. Reviewed on: 4th January 2018

Does all it should - easy and quick

I have been with the bank for over 10 year and never even thought of changinf my provider . Never have I have downtime or any issues . I am very happy customer Reviewed on: 3rd January 2018

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