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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.08 (761 reviews)

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4.02

Based on 761 reviews, last reviewed 5th Sep 2025

81% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

56%

20%

11%

10%

Latest highest rating:

5

Would totally recommend Lloyds Bank Plc Excellent customer service, the staff went above and beyond to help me and really listened and empathised with my situation. They helped me feel alot... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

Easy banking happy with service bank review Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (761)

Good bank

Been with them for 11 years and they've always treated me well Reviewed on: 6th November 2017

Always been happy with the service.

I've never had an issue with Lloyds Bank, the customer service is always helpful and the online banking is nice and streamlined. Reviewed on: 6th November 2017

Great customer service

Lloyds bank have always given advice to upgrade account etc. when simply paying in money, had no problems with them and still have a branch close by! Reviewed on: 6th November 2017

NO PROBLEMS

NO PROBLEMS WITH MY ACCOUNT. I LIKE THE ONLINE FACILITY. EASY TO NAVIGATE AND USE Reviewed on: 6th November 2017

Fantastic bank that actually cares about thier customers

Lloyds bank is always there when you need them, thier customer service is outstanding, always friendly and offer you advice. Reviewed on: 6th November 2017

customer service

excellent customer service, really helpful Reviewed on: 6th November 2017

Straightforward acct

Easy to use and easy to understand Reviewed on: 6th November 2017

Not much more than a standard bank

The lack of benefits for long standing customers is appalling, loyalty should be rewarded, instead the offers for switching banks seems much more enticing however would not want to go through the hassle of switching Reviewed on: 6th November 2017

Friendly and easy

I have just joined this bank and I have to say how easy it was to join. The staff are so friendly and helpful. Reviewed on: 5th November 2017

Great bank account

I am always happy with our bank account. I would always recommend Lloyds bank Reviewed on: 3rd November 2017

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