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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.93 (799 reviews)

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3.93

Based on 799 reviews, last reviewed 1st Jul 2026

40% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Always there for you for whatever it is you require. Always there for you for whatever it is you require. Responds to all enquiries instantly. All information very clear and easy to understand. Reviewed on: 12th June 2026

Latest lowest rating:

1

I visited the Lloyds Bank Kilburn branch to deal wit... I visited the Lloyds Bank Kilburn branch to deal with a Court of Protection matter for my mother. I explained my situation clearly when I checked in a... Read more Reviewed on: 1st July 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (799)

Amazing

Great customer service. Friendly, helpful and rigorous personal banking advisors ensure that all changes and terms are understood. Brilliant app. Fantastic customer service. Couldn’t recommend more highly! Reviewed on: 4th December 2017

No frills, just good banking with no gimicks

Used this type of account for the last 45years, no problems are always there when you want them Reviewed on: 3rd December 2017

Great service

Super reliable and friendly service from LLoyds, alwyas know my money is in safe hands with them and always very happy to help! I wouldnt trust another bank! Reviewed on: 30th November 2017

Disappointed

We dissatisfied with the service, we called more times to have an appointment to open a new business bank account, they sent me a email to said they lost my application. We went for few time in the branch and again I took another appointment. After 2 weeks we had an appointment finally, but they have created problems. We very very disappointed about that. Reviewed on: 29th November 2017

Lloyds banking

Banked with Lloyd’s for over 30 years , excellent service throughout. Reviewed on: 26th November 2017

No-fuss banking!

I have been a member of LLoyds Bank since arriving in England last year. It was easy to apply for a bank account. The staff are always friendly and helpful. I don't have extra fees to pay in order to keep my money in my account and the banking app is convenient and straightforward to use. Simple, easy banking! Reviewed on: 21st November 2017

Happy with Lloyds

Always helpful in branch - friendly staff and remember my kids names - small things make a difference. No problem with bank account. Reviewed on: 19th November 2017

Current account

This current account pays more interest than most savings accounts and you can also choose free rewards such as cinema tickets and magazine subscriptions Reviewed on: 19th November 2017

Lloyds current

Great and easy to use. Internet banking and text alerts when setting up new payees Reviewed on: 17th November 2017

Longevity

With over 30 years banking with them I have always had confidence in their products and services. Reviewed on: 15th November 2017

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