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Lloyds Bank: Classic Account reviews

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4.02
Based on 761 reviews, last reviewed 5th Sep 2025
81% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
56%
See only 4 star reviews
20%
See only 3 star reviews
11%
See only 2 star reviews
3%
See only 1 star reviews
10%

Latest highest rating:

5

Would totally recommend Lloyds Bank Plc Excellent customer service, the staff went above and beyond to help me and really listened and empathised with my situation. They helped me feel alot... Read more Reviewed on: 5th September 2025
Clare's avatar
Clare

Latest lowest rating:

1

Easy banking happy with service bank review Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025
Melanie Obren's avatar
Melanie Obren
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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (761)

Great banking team

5
In every branch that I have been in I have seen pure team communication and it's fantastic. Reviewed on: 14th June 2017
Timothy shubotham's avatar
Timothy shubotham

Bankers

1
Title sums them up.. They are a bunch of bankers... Reviewed on: 11th June 2017
Richard Johnson's avatar
Richard Johnson

Bank account

5
Excellent product which has meet all my needs no charges for account . Ability to access bank account easily see statements make transfers Reviewed on: 7th June 2017
Maria's avatar
Maria

Lloyds

5
Brilliant company In bank online or on phone Perfection Reviewed on: 20th May 2017
Ken Palmer's avatar
Ken Palmer

Good Allrounder

5
Thesis a great all rounder bank account Reviewed on: 18th May 2017
Samantha Appleyard's avatar
Samantha Appleyard

Resolving disputed transactions

5
Brilliant service over te telephone, and very helpful as always. Happy Lloyds customer. Reviewed on: 17th May 2017
farhan's avatar
farhan

Not impressed

3
Really didn't get along with the bank on a whole Reviewed on: 5th May 2017
Jack Oxtoby's avatar
Jack Oxtoby

Long Life Customer

5
I have been with Lloyds over 20 years and would not change, always happy to help and friendly service. Also very transparent, open & honest. Reviewed on: 2nd May 2017
Matt's avatar
Matt

Brilliant

5
They are very efficient with there customers and help with dealing with the problem quickly Reviewed on: 27th April 2017
Cara vaughan's avatar
Cara vaughan

Brilliant

5
A very helpful bank. Always very helpful if needed to contact Reviewed on: 25th April 2017
Samantha Reed's avatar
Samantha Reed

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