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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.06 (698 reviews)

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3.95

Based on 698 reviews, last reviewed 7th Nov 2024

67% decrease in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

55%

21%

11%

10%

Latest highest rating:

4

Easy to set up Classic Account with Bank of Scotland... Easy to set up Classic Account with Bank of Scotland, after moving countries. Great service at any branch Reviewed on: 29th October 2024

Latest lowest rating:

1

I have spent a month calling them to resolve a simpl... I have spent a month calling them to resolve a simple issue. Every time they tell me it is fixed but it is not fixed at all. Customers without a sma... Read more Reviewed on: 16th October 2024

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About this product

The Lloyds Bank Classic Account is designed for ‘free everyday banking’. Account holders can benefit from a featureful mobile banking app, cashback opportunities and both arranged and unarranged overdrafts.

Our Lloyds Bank Classic Account reviews can give you valuable insight into the provider and account. Learn how satisfied genuine customers are with the service they’ve received. Be confident you’re making the right choice about your new account by checking our customer reviews.

If you’re interested in the Lloyds Bank Classic Account, find out more on Smart Money People. Learn why customers chose this account and how satisfied they’ve been so far. Read about the main pros and cons of the Classic Account to decide if it sounds right for you. Find out how responsive the customer service team is and how quickly account holders’ issues have been resolved. All of this and more can be found in our Lloyds Bank Classic Account reviews.

Perhaps you already have a Classic Account with Lloyds Bank? Why not share your honest opinions with our Smart Money People community? How long have you had the account and is it your main bank account? What is your favourite thing about the account, and is there anything you feel could be improved? If you use the mobile banking app, which features are the most useful? Would you recommend the account to your family and friends? Leave a Lloyds Bank Classic Account review today. Together, we can help people like you make better financial decisions.

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Lloyds Bank Classic Account reviews (698)

Lloyds Bank Review

Day to day contact is through a call centre ,not always good if you lose your pin number,but you can access it 24 hours a day,useful if you lose or have your bank card stolen Reviewed on: 16th November 2016

Bank Account

A great everyday bank account, I have been with them for over 30 years, and I love their customer services, their transparency, and their options as a customer. Also their online account is 2nd to none. Reviewed on: 16th November 2016

Stupid, childish bank manager.

When I first moved to London I found the Lloyds bank was right at the top of Kilburn High Road and I worked at the other end so I decided I would close the account and use Midland now HSBC instead. I had an interview with the bank manager who insisted he must keep I think it was £50 which was a lot to me in 1984 just in case I owed them money. I did not owe them had never owed them and I made this clear and asked him to look at my record for the decade before. He got very nasty and snooty and left me without any money for the rest of the month totally unnecessarily and as predicted had to return the entire sum. I was young, intimidated and have never changed my opinion of this bank or their pathetic boorish manager. Reviewed on: 15th November 2016

Easy to manage

The app for this bank account is the best I've ever used. I can manage my money from the comfort of my own home Reviewed on: 14th November 2016

Good account but can't support anymore

Have always been a customer from a young age but as I got older, I have got wiser and can't support a bank that has connections with the oil & Gas industry. Fracking in particular is something Lloyd's support and this will do a lot of damage to the planet and we should be doing everything we can to fight Climate change, not go backwards. Reviewed on: 14th November 2016

Long term reliability

Always had great and helpful customer service, friendly proffesional staff. Would reccomend Reviewed on: 14th November 2016

No more hard selling

Often used to get offers to review my account when popping in to pay in cash or cheques, but it seems that this hard selling has now ceised which is good. I don't have any issues with my local branch and I operate all my accounts mostly online, which is convenient Reviewed on: 14th November 2016

An honest service

Lloyds Bank have provided me with a good service even after bad credit and financial problems with my ex who stole and gambled my money. They have always been very understanding. Also, what they offer is simple to use. I have an account for my daughter with them now too. Very happy with them. Reviewed on: 14th November 2016

Totally dishonest employees

Over 8 hours and 20 calls speaking to 32 colleagues and not one call back as promised! No monies refunded I have been called a liar and a thief and hung up on by managers claiming to be honest and professional even though all my calls are recorded and I can prove they are lying and they are trying to question my honesty! Reviewed on: 26th October 2016

good service but dace to dace in branches is still hard selling

I do most of my banking online, but every time I go into the branch for cheque paying in etc, there is still an element of "oh mrs X would you like to have a financial review" Am very aware they "Have" to offer this, but its a pain because I dont want to be hassled. Reviewed on: 10th October 2016

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