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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.88 (804 reviews)

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3.88

Based on 804 reviews, last reviewed 21st Aug 2026

58% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Always been helpful if I’m in a bad spot Always been helpful if I’m in a bad spot Reviewed on: 21st August 2026

Latest lowest rating:

1

Really poor customer service Up until yesterday I had nothing but good things to say about Lloyds. I changed from another high street bank eight years ago and everything had been ... Read more Reviewed on: 20th August 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (804)

No-fuss banking!

I have been a member of LLoyds Bank since arriving in England last year. It was easy to apply for a bank account. The staff are always friendly and helpful. I don't have extra fees to pay in order to keep my money in my account and the banking app is convenient and straightforward to use. Simple, easy banking! Reviewed on: 21st November 2017

Happy with Lloyds

Always helpful in branch - friendly staff and remember my kids names - small things make a difference. No problem with bank account. Reviewed on: 19th November 2017

Current account

This current account pays more interest than most savings accounts and you can also choose free rewards such as cinema tickets and magazine subscriptions Reviewed on: 19th November 2017

Lloyds current

Great and easy to use. Internet banking and text alerts when setting up new payees Reviewed on: 17th November 2017

Longevity

With over 30 years banking with them I have always had confidence in their products and services. Reviewed on: 15th November 2017

Great bank with simple views

I love Lloyds and find that they have been the best bank for me so far. They provide simple sign ups to their accounts and their customer service is fantastic. Reviewed on: 15th November 2017

Lloyds are excellent

Excellent customer service. Answer the phone quickly. Reviewed on: 12th November 2017

Happy customer for over ten years

I have been with Lloyds bank for over 10 years they do cash back offers with different companies, I also recently received a purchase paid back which is one of their schemes too, the only negative is the new daily overdraft fees on top of monthly fees, I am now paying my overdraft off, as it adds up over the weeks and months. Reviewed on: 10th November 2017

Easy to sign up, high charges.

Lloyd's is easy to open an account with when you arrive in the UK and don't charge a monthly fee for the a/c but their charges are high. Reviewed on: 8th November 2017

Fantastic and easy to use

Lloyds provide a fantastic customer service whether in branch or over the Internet. Reviewed on: 8th November 2017

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