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Lloyds Bank: Classic Account reviews

4.03
Based on 796 reviews, last reviewed 28th Apr 2026
20% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
56%
See only 4 star reviews
20%
See only 3 star reviews
10%
See only 2 star reviews
3%
See only 1 star reviews
11%

Latest highest rating:

4

Improved massively, still room for more. Lloyds have improved massively, but before the pandemic they were a bit of a mess, specifically in their anti-fraud triggers going off CONSTANTLY and ... Read more Reviewed on: 28th April 2026
Alex Smith's avatar
Alex Smith

Latest lowest rating:

1

Lloyd's bank stole from my account! Lloyd's bank stole money out of my account without my authorisation, they put me in debt of thousands of pounds.. I will never forgive them for what t... Read more Reviewed on: 25th April 2026
James's avatar
James

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (796)

Easy to use account with benefits, like interest and savings bonus

5
Always friendly and helpful if you use the branch, online banking great and App is too Reviewed on: 8th November 2017

Best bank ever

5
The staff at Lloyds are very present and go above and beyond to help you. Reviewed on: 8th November 2017

Easy to use online

4
Lloyds bank is easy to use on line. You can have access to your account with a quick password. The bank is safe and reliable too. Reviewed on: 8th November 2017

reliable

4
Fantastic service online and in branch with friendly, helpful staff Reviewed on: 7th November 2017

Plain simple and easy

4
Just wanted a basic account...and this fitted the bill. Easy to set up and proffessional from the staff Reviewed on: 7th November 2017

Never had any problems with Lloyds

5
Good company, many branches, easy to get hold of on phone both home and abroad. Reviewed on: 6th November 2017

Good bank

4
Been with them for 11 years and they've always treated me well Reviewed on: 6th November 2017

Always been happy with the service.

4
I've never had an issue with Lloyds Bank, the customer service is always helpful and the online banking is nice and streamlined. Reviewed on: 6th November 2017

Great customer service

4
Lloyds bank have always given advice to upgrade account etc. when simply paying in money, had no problems with them and still have a branch close by! Reviewed on: 6th November 2017

NO PROBLEMS

4
NO PROBLEMS WITH MY ACCOUNT. I LIKE THE ONLINE FACILITY. EASY TO NAVIGATE AND USE Reviewed on: 6th November 2017

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