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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.93 (799 reviews)

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3.93

Based on 799 reviews, last reviewed 1st Jul 2026

40% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Always there for you for whatever it is you require. Always there for you for whatever it is you require. Responds to all enquiries instantly. All information very clear and easy to understand. Reviewed on: 12th June 2026

Latest lowest rating:

1

I visited the Lloyds Bank Kilburn branch to deal wit... I visited the Lloyds Bank Kilburn branch to deal with a Court of Protection matter for my mother. I explained my situation clearly when I checked in a... Read more Reviewed on: 1st July 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (799)

Always been happy with the service.

I've never had an issue with Lloyds Bank, the customer service is always helpful and the online banking is nice and streamlined. Reviewed on: 6th November 2017

Great customer service

Lloyds bank have always given advice to upgrade account etc. when simply paying in money, had no problems with them and still have a branch close by! Reviewed on: 6th November 2017

NO PROBLEMS

NO PROBLEMS WITH MY ACCOUNT. I LIKE THE ONLINE FACILITY. EASY TO NAVIGATE AND USE Reviewed on: 6th November 2017

Fantastic bank that actually cares about thier customers

Lloyds bank is always there when you need them, thier customer service is outstanding, always friendly and offer you advice. Reviewed on: 6th November 2017

customer service

excellent customer service, really helpful Reviewed on: 6th November 2017

Straightforward acct

Easy to use and easy to understand Reviewed on: 6th November 2017

Not much more than a standard bank

The lack of benefits for long standing customers is appalling, loyalty should be rewarded, instead the offers for switching banks seems much more enticing however would not want to go through the hassle of switching Reviewed on: 6th November 2017

Friendly and easy

I have just joined this bank and I have to say how easy it was to join. The staff are so friendly and helpful. Reviewed on: 5th November 2017

Great bank account

I am always happy with our bank account. I would always recommend Lloyds bank Reviewed on: 3rd November 2017

Decent service

Decent service, no limit to how much money I can take out in one day, but can't be overdraft without them knowing. Reviewed on: 18th September 2017

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