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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.06 (698 reviews)

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3.95

Based on 698 reviews, last reviewed 7th Nov 2024

67% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

55%

21%

11%

10%

Latest highest rating:

4

Easy to set up Classic Account with Bank of Scotland... Easy to set up Classic Account with Bank of Scotland, after moving countries. Great service at any branch Reviewed on: 29th October 2024

Latest lowest rating:

1

I have spent a month calling them to resolve a simpl... I have spent a month calling them to resolve a simple issue. Every time they tell me it is fixed but it is not fixed at all. Customers without a sma... Read more Reviewed on: 16th October 2024

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About this product

The Lloyds Bank Classic Account is designed for ‘free everyday banking’. Account holders can benefit from a featureful mobile banking app, cashback opportunities and both arranged and unarranged overdrafts.

Our Lloyds Bank Classic Account reviews can give you valuable insight into the provider and account. Learn how satisfied genuine customers are with the service they’ve received. Be confident you’re making the right choice about your new account by checking our customer reviews.

If you’re interested in the Lloyds Bank Classic Account, find out more on Smart Money People. Learn why customers chose this account and how satisfied they’ve been so far. Read about the main pros and cons of the Classic Account to decide if it sounds right for you. Find out how responsive the customer service team is and how quickly account holders’ issues have been resolved. All of this and more can be found in our Lloyds Bank Classic Account reviews.

Perhaps you already have a Classic Account with Lloyds Bank? Why not share your honest opinions with our Smart Money People community? How long have you had the account and is it your main bank account? What is your favourite thing about the account, and is there anything you feel could be improved? If you use the mobile banking app, which features are the most useful? Would you recommend the account to your family and friends? Leave a Lloyds Bank Classic Account review today. Together, we can help people like you make better financial decisions.

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Lloyds Bank Classic Account reviews (698)

customer service lax

i had a complaint regarding a problem I had still not been contacted after four emails and been with them years very disappointed in the customer service lately and the few people they have in branch Reviewed on: 28th March 2016

Lazy Customer Serivce in Call Centre

I moved house almost three years ago, and changed my bank address at the time. When I didn't receive a new bank card this January, when my old one expired, I called up Lloyds and they promptly cancelled the card and issued a new one. I asked to check my address, and they confirmed it was correct. Two weeks later, no card. I called again, and this time the guy checked my address and said it had never been updated properly. Almost three years ago, somebody updated my residential address but didn't think to update my mailing address. I then had to go into branch to change my address and re-order my bank card. I was told each time my PIN wouldn't change, but when the new card finally arrived, it had a new PIN number. Overall, lazy service. Reviewed on: 28th March 2016

So easy and simple

I am very pleased with all internet and mobile banking from Lloyds Bank. Website is so easy to use, most of my transactions, transfers and payments I can complete from the comfort of my home. System is very secure and reliable. Reviewed on: 19th February 2016

Excellent

Easy to alter direct Debits, etc on line, fast and efficient. Reviewed on: 19th February 2016

Ok bank

Having got a few cheques to put into my account I stood waiting, lady came over and told me about the machine where you can pay in. yes I knew about that, but I had several cheques and thought it would be easier for me to use the cashier. upon getting to the cashier I was told of the machine again! yes I know I told her, and informed her I had more than 5 cheques to deposit. It made me very unwelcomed and made to think I shouldn't be using the cashier. Reviewed on: 19th February 2016

Always had great service :)

I have had a classic account for years and always received a great service. Reviewed on: 19th February 2016

Classic account

Customer services always very helpful when I have a banking issue. Reviewed on: 19th February 2016

Great customer Service

Selby Branch has a great team,really approachable & friendly.They always advise when you could gain more by switching accounts. Reviewed on: 19th February 2016

Never had any problems although mainly online bank

I use the online banking service everyday to keep check on my account and make numerous transactions this has always been a reliable method to use. Reviewed on: 19th February 2016

The service I receive is excellent

Have been with this bank for 40 years and have never felt the need to change. My banking needs are quite simple and I'm quite happy with the services I receive. Reviewed on: 19th February 2016

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