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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.06 (698 reviews)

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3.95

Based on 698 reviews, last reviewed 7th Nov 2024

67% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

55%

21%

11%

10%

Latest highest rating:

4

Easy to set up Classic Account with Bank of Scotland... Easy to set up Classic Account with Bank of Scotland, after moving countries. Great service at any branch Reviewed on: 29th October 2024

Latest lowest rating:

1

I have spent a month calling them to resolve a simpl... I have spent a month calling them to resolve a simple issue. Every time they tell me it is fixed but it is not fixed at all. Customers without a sma... Read more Reviewed on: 16th October 2024

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About this product

The Lloyds Bank Classic Account is designed for ‘free everyday banking’. Account holders can benefit from a featureful mobile banking app, cashback opportunities and both arranged and unarranged overdrafts.

Our Lloyds Bank Classic Account reviews can give you valuable insight into the provider and account. Learn how satisfied genuine customers are with the service they’ve received. Be confident you’re making the right choice about your new account by checking our customer reviews.

If you’re interested in the Lloyds Bank Classic Account, find out more on Smart Money People. Learn why customers chose this account and how satisfied they’ve been so far. Read about the main pros and cons of the Classic Account to decide if it sounds right for you. Find out how responsive the customer service team is and how quickly account holders’ issues have been resolved. All of this and more can be found in our Lloyds Bank Classic Account reviews.

Perhaps you already have a Classic Account with Lloyds Bank? Why not share your honest opinions with our Smart Money People community? How long have you had the account and is it your main bank account? What is your favourite thing about the account, and is there anything you feel could be improved? If you use the mobile banking app, which features are the most useful? Would you recommend the account to your family and friends? Leave a Lloyds Bank Classic Account review today. Together, we can help people like you make better financial decisions.

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Lloyds Bank Classic Account reviews (698)

Excellent customer service.

Excellent customer service, managed to get my problems sorted within the hour. Nice and friendly staff on the phone and in store. Reviewed on: 18th February 2016

fantastic service

My bank is in Mildenhall and I have been in the branch many times and I'm always greeted by name. I receive a text everyday to inform me if i'm near my limit and this helps my budgeting. The best bank I have ever banked with Reviewed on: 18th February 2016

outstanding service

Having been with Lloyd's bank for quite some years now I think they are just excellent and wouldn't ever go with anyone else. I am saving so much a month with their cashback rewards. It's brilliant Reviewed on: 18th February 2016

Pushy at times

I have been with this bank for many years and have found over the years that when you have money, they are very pushy about promoting products. It would be nice if they were equally 'helpful' when times are not so great! Reviewed on: 18th February 2016

Pretty good customer experience

Can't fault the online service. The few times i've spoken to their call centre it has been answered promptly. Good Reviewed on: 18th February 2016

always helpful

If I have needed a quick short term overdraft they have always helped on the same day! Reviewed on: 18th February 2016

They have always looked after when I have needed it!

If I ever needed a quick short term overdraft they have given it straight away - very understanding! Reviewed on: 18th February 2016

Never let me down

I've always had a great experience with lloyds Reviewed on: 18th February 2016

efficient and friendly service

My local Lloyds bank is situated in a small town and the staff amazingly know their customers by name and always make sure there is someone to deal with any queries without waiting around in long queues. Reviewed on: 18th February 2016

Excellent customer service

If I have ever had an issue or query regarding my account, staff members have been approachable and reassuring. They have explained policies to me that I don't understand, and given support and advice in a friendly and professional manner regarding my finances. Reviewed on: 17th February 2016

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