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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.08 (761 reviews)

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4.02

Based on 761 reviews, last reviewed 5th Sep 2025

81% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

56%

20%

11%

10%

Latest highest rating:

5

Would totally recommend Lloyds Bank Plc Excellent customer service, the staff went above and beyond to help me and really listened and empathised with my situation. They helped me feel alot... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

Easy banking happy with service bank review Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (761)

Great service

Lloyds have always been clear, helpful and direct. I especially like their online banking and mobile banking - both are clearly laid out and simple to use. Reviewed on: 5th January 2018

Does what it's supposed to

I wouldn't go to any other bank. I've never had a problem with them as far as I can remember. Reviewed on: 4th January 2018

Good Customer Service

This account does everything I need it to. Whenever I go into the bank in person the staff there are friendly and helpful. Very glad I switched to them. Reviewed on: 4th January 2018

Does all it should - easy and quick

I have been with the bank for over 10 year and never even thought of changinf my provider . Never have I have downtime or any issues . I am very happy customer Reviewed on: 3rd January 2018

Long service

I have been with Lloyds bank since leaving school and would not consider changing banks even 40 odd years on, helpful and informative and online banking is a doddle. Reviewed on: 3rd January 2018

Great current account

I think the basic Lloyds current account is really good. The online banking is really easy to use and the mobile banking app makes banking on the move very easy. Would definitely recommend. Reviewed on: 31st December 2017

Lloyds review

Friendly and very helpful staff, Reviewed on: 31st December 2017

'Does what it says on the tin'

I simply need a bank that effectively and efficiently manages my modest finances. I moved my accounts to Lloyds two years ago and have found them to be perfect for my needs. Provide advice when I need it, but not constantly pushing services that I do not want or indeed need. Reviewed on: 31st December 2017

Excellent

Been with Lloyds for 41 years. Never had a bad experience, in branch, on the phone or online.. Reviewed on: 24th December 2017

Been with Lloyds over 10 years

Customer representatives are always extremely helpful, never had a problem they couldn't sort! Reviewed on: 12th December 2017

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