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LV (Liverpool Victoria): Car Insurance reviews

Name: Car Insurance
Rating: 4.22 (313 reviews)

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4.14

Based on 313 reviews, last reviewed 15th Oct 2024

70% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

68%

14%

Latest highest rating:

5

Quick and easy to arrange and very competitive price Quick and easy to arrange and very competitive price Reviewed on: 15th October 2024

Latest lowest rating:

2

When it comes to renewal, they always quote us a hig... When it comes to renewal, they always quote us a higher amount. But when I go through comparing website, the same company gives a very much lower quot... Read more Reviewed on: 23rd August 2024

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About this product

LV= are the chosen car insurer for over one million UK drivers.

LV= offer a range of cover options from third party only through to fully comprehensive. They also have policies for electric cars and multi-car cover.

LV= car insurance reviews help you find out what it’s like to be a customer. If you’ve used LV= before, you can also leave a review and share your experience.

LV (Liverpool Victoria) Car Insurance reviews (313)

Review of the LV (Liverpool Victoria), Car Insurance:

Price matched

Matched price on line, polite stafff, listened to what I had to say Reviewed on: 4th September 2024

Strange goings on

My quote for renewal this year from LV was a massive price hike, over £200.00. I don't understand why a new customer is preferable to an existing established customer. Perhaps LV can explain. If I apply as a new customer I get a normal quote around the old price. All very strange, don't you think????? Reviewed on: 2nd November 2023

Competitive.

Competitive price, good cover, efficient service. Reviewed on: 10th October 2023

Great car insurance

Great car insurance for a very good premium Reviewed on: 9th October 2023

Think carefully before taking insurance with LV

Very unscrupulous company. Someone ran into the back of my car 2 years ago - they admitted liability and car was fixed no problem. 2 years later I get a solicitors letter from LV saying Hastings were now refusing to pay and that I had to sue Hastings and attend court to recover LVs money! I've obviously said I don't want to sue Hastings and if they are owed money then sue them themselves. Since then I have received multiple emails from LV threatening me. They've said it is in the T&Cs and are now saying they will put the accident down as a fault on my record and destroy my no claims bonus if i do not issue legal proceedings! I have reported to FCA and have contacted the BBC - I am also seeking legal advice to try and protect myself from their constant bullying. Be aware that if you take car insurance with LV this could happen to you. Reviewed on: 7th October 2023

Extortionate price hike on renewal.

Home insurance quote increased by 33% by LV. LV increased my home building and content quote by 33% despite no claims being made. Online comparison site offered an equivalent quote gir £225 which is ehat LV quoted last year. Clearly LV do not want loyal customers snd offer cheaper deals only to new ones. I won't be using LV in the future. I also will not renew my car insurance with them until they rmvakye existing customers as much as they do new ones. Reviewed on: 5th October 2023

Competitive Cost - Easy to manage online

Competitively priced in this market. Easy to manage online which many insurers aren't. The switch process was easy through comparison websites. Reviewed on: 22nd September 2023

Head won over heart

I had been with LV for my car insurance for years They did everything I wanted and was able to match like for like from comparisons sites until last year when they could get nowhere near Admit=ral and so with a heavy heart I switched and have been waiting till my next quote where I can see if I can go back to LV but price is king Reviewed on: 31st August 2023

The fairest price

LV have the fairest pices, they seem to offer more on their quotes, with least to add on. Reviewed on: 31st August 2023

Brilliant customer service.

I have been with LV for 3 years and I find them awsome. Reviewed on: 29th August 2023

Great price

Best price around for level of cover needed. Very helpful & polite staff . Reviewed on: 26th August 2023

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