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LV (Liverpool Victoria): Home Insurance reviews

Name: Home Insurance
Rating: 3.64 (134 reviews)

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3.40

Based on 134 reviews, last reviewed 10th Oct 2024

50% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

51%

19%

27%

Latest highest rating:

4

Right level of insurance No-one likes it when your renewal quote arrives much higher than expected. After shopping around l decided to buy my home insurance from LV even thoug... Read more Reviewed on: 10th October 2024

Latest lowest rating:

1

Never had a home insurance claim. Never had a home insurance claim. My building and contents insurance doubled on renewal from 300 to over 600! Reviewed on: 11th June 2024

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About this product

Choosing the right insurance provider can be daunting with so many on the market. At Smart Money People, we collect LV= home insurance reviews from existing policyholders to help you make a better financial decision. Find out how customers rate the service they have received from LV=.

LV= offers a variety of insurance policies, with discounts available when you combine its home and motor policies. There are three levels of home insurance to choose from: essentials, home and home plus. LV= home insurance policies come with the benefit of a 24 hour helpline and a 12 month guarantee on repairs.

What do you need from a home insurance policy? Are you searching for a flexible policy, with a range of optional add-ons? Or are you simply looking for the most cost-effective premium? Are you prioritising buildings insurance, or do you only need contents insurance? Perhaps you’re planning to combine both policies? Whatever your needs, read our LV= home insurance reviews to see how genuine customers rate their policies.

Have you had a home insurance policy with LV=? Whether good or bad, give an honest account of your experience. Did you purchase buildings insurance, contents insurance, or both? What level of cover did you choose, and were you satisfied with your policy? Did you have any experience with the customer service team? Would you renew your policy and recommend it to family or friends? Write an honest LV= home insurance review. Together, we can help people like you make better financial decisions.

LV (Liverpool Victoria) Home Insurance reviews (134)

Review of the LV (Liverpool Victoria), Home Insurance:

Luv LV

Straight forward insurance that doesn’t cost the earth, easy to set up online, LV information easy to read & understand. Unable to comment as to claims process which thankfully I have not had to use, long may this continue! My policy covers buildings & contents, I was able to adjust excess amounts which in turn impacted premium paid for cover, choice to opt in & out of extras as required too, this impacting total premium which is especially good at present when costs are sky rocketing & moneys tight. Reviewed on: 13th July 2023

Car insurance

I have been very happy with the cover and cost of this insurance product . Communication with the company is very good and very helpful when I had a small scrape in my car Reviewed on: 21st July 2017

Perfection in home insurance

London Victoria are the ideal choice as not only are they value for money but their policies offer exactly whatI I need. Reviewed on: 15th July 2017

Really good

definitely recommend to friends and family. Reviewed on: 9th July 2017

Good Value insurance

Very good value top notch insurers. UK call centres and they will always match a price comparison quote for them at renewal time. Reviewed on: 4th July 2017

Competitive pricing, friendly assistance

Having received a renewal notice from our previous home insurance company which was going to cost £100 more than previous year, we decided to ask for a quote from Liverpool Victoria. The Freephone line was answered quickly by a friendly, helpful assistant. She advised me of various options and extras, clearly explaining advantages and costs. There was no pressure, just clear and helpful advice. I didn't have to go into great detail regarding how near to property trees were planted, etc, and was given a quotation for comprehensive cover which was much cheaper than we had paid last year. We decided to accept the quotation as we were very pleased with the price and cover. I would recommend. Reviewed on: 4th July 2017

Great price

They gave us the best price! We have not yet had to claim from them so had little else to comment on. Reviewed on: 4th July 2017

Someone should report these people to the police

Con artists. Took our money and refused to pay our claim. Next stop the financial service ombudsman. Reviewed on: 16th June 2017

Bang on

LV - they are bang on, had them for years for home insurance and my car insurance and always been satisfied. Reviewed on: 28th February 2017

Really good value and straightforward policy

I chose this from online. Very easy to read policy T's and C's. Very good value for money. Plenty of options to add on as appropriate Reviewed on: 19th October 2016

Fair price

Never been ripped off or overcharged by them. Offer fair prices for insurance. Reviewed on: 9th September 2016

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