Write a review

M&S Bank - Marks and Spencer: Car insurance reviews

Name: Car insurance
Rating: 1.83 (96 reviews)

View other M&S Bank - Marks and Spencer products

1.61

Based on 96 reviews, last reviewed 23rd Sep 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

14%

74%

Latest highest rating:

4

Great service thanks Helping me out of when I need to get insurance Reviewed on: 13th October 2023

Latest lowest rating:

2

Additional fees all the time Couldn't process online so had to call and they wouldn't honour online quote so ended up being £70 additional cost. Then changed my name after getting... Read more Reviewed on: 23rd September 2024

Read all reviews See your review

About this product

M&S Bank car insurance is arranged and administered by BSL limited using a panel of insurers.

If you need to make a claim, you get a personal claims manager to keep you updated with progress. You can choose between premier or standard cover. Premier provides additional benefits including a guaranteed replacement car.

M&S Bank car insurance reviews help you find out what it’s really like to be a customer. If you’ve used M&S Bank before, you can also leave a review and share your experience.

M&S Bank - Marks and Spencer Car insurance reviews (96)

Review of the M&S Bank - Marks and Spencer, Car insurance:

Prices scandalous

We have been with them for car insurance for 13 years without one claim but this year they want to put it up by over £200 and I have phoned around and got prices at 40 per cent less than their quote. So much for customer care Reviewed on: 2nd August 2018

Good price when you hold other products

As I had a credit card they had offer to bear any quotes and I git over 200 off original quote. Had an accident easy to change over policy but takes a long time to settle claims and lots of costly numbers to get through to a human and chase things up Reviewed on: 14th August 2016

Great service from a great company

M&S car insurance has been absolutely brilliant. We were unfortunately involved in 2 accidents and they could not have been more helpful. Reviewed on: 21st June 2016

Excellent customer service, good price

The customer team are very friendly and helpful, never wait too long for them to answer. Easy and quick to change any details with them. Reviewed on: 6th November 2015

great

great company and good services my entire family use this Reviewed on: 13th April 2015

Excellent customer service, low quotes

I was very impressed with the low quote offered considering that it is a comprehensive policy with all the features I was looking for. It was half the price of my renewal quote. I also found customer service excellent, with my documents being processed within a day of sending them through. Would definitely recommend. Reviewed on: 24th March 2015

Do you have a different M&S Bank - Marks and Spencer product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Caravan Insurance
from Caravan Guard 4.95 from 3556 reviews
Car insurance
from Elephant Insurance 2.96 from 71 reviews
Car insurance
from Acorn Insurance 1.56 from 74 reviews

There's still more to see!

M&S Bank - Marks and Spencer has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub