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M&S Bank - Marks and Spencer: Credit Card reviews

Name: Credit Card
Rating: 3.02 (173 reviews)

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2.69

Based on 173 reviews, last reviewed 6th Jan 2025

100% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

35%

14%

40%

Latest highest rating:

5

Bonus for signing up They accepted me for a 20 month interest free credit card through snoop app. Also got a nice 20£ voucher for applying through snoop.The app is identic... Read more Reviewed on: 28th November 2024

Latest lowest rating:

1

The worst customer service I have ever encountered M&S Bank (actually HSBC) without doubt the worst customer service I have ever encountered. The whole organisation is incompetent and indifferent. Even... Read more Reviewed on: 6th January 2025

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About this product

The Marks and Spencer credit card reviews on Smart Money People are written by people like you. We’ve got over a hundred genuine reviews to help you to discover more about the pros and cons of the M&S credit card.

With so many credit cards available, it makes sense to shop around to get the one that suits you best. Start by thinking about what you want to use the credit card for, as well as whether you intend to pay what you owe every month, or spread repayments over a longer period of time.

Learning about other peoples’ experiences can also help you make the right choice. Find out more about the M&S Bank credit card by reading our trusted Smart Money People reviews, including what kind of features Marks and Spencers customers like most.

You can also write your own Marks and Spencer credit card reviews to share your experience. Why not include details of the application process, or how helpful customer support services were?

Smart Money People is the UK’s largest financial services review site. Together, we can make financial services work better for everyone. Read or write an M&S credit card review below.

M&S Bank - Marks and Spencer Credit Card reviews (173)

Review of the M&S Bank - Marks and Spencer, Credit Card:

Good but need improvement

Good but need improvement.variety is short and expensive. Reviewed on: 18th May 2024

Clothes

Materials and quality is good so I like is clothes Reviewed on: 11th April 2023

Very helpful

Very helpful and friendly very good app good phone service good rates and great to talk to Reviewed on: 6th April 2023

Valuable offers

I like that I get cash back from this credit card Reviewed on: 5th April 2023

Family

M&S bank is very good Bank, There service is very Excellent. Reviewed on: 3rd April 2023

5 stars

Best bank open 7 days a week frendly staff serving customers so quick Reviewed on: 3rd April 2023

Excellent

I prefer Metro Bank because it's open on Sunday even and good for children to have Account in metro. Best bank in UK. Reviewed on: 3rd April 2023

Very good

I got lots of point and lots of vouchers Reviewed on: 29th March 2023

Rubbish app

The app is awful !! I’ve been trying to move all my details over to my new device & nothing is made easy , then it locks you out!! I’ve never had any problems with other credit cards in the past only this one . Reviewed on: 26th March 2023

Useless

I got a credit card from M&S 3 months ago and since last week i tried to do a balance transfer and the customer service doesnt say if it is approved or not. i contacted the online chat and they said it was declined for a reason but noone contacted me. Again on Monday i tried and did the correct method and still nothing. i will cancel the credit card as there is no use to have a card that you cant use. M&S did a bad job with this, they should go back to selling clothes and exepnsive sandwishes :S Reviewed on: 24th March 2023

Wonderful service

I have been with them for five years now, great interest rate, and wonderful service Reviewed on: 23rd March 2023

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