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M&S Bank - Marks and Spencer: Credit Card reviews

2.70
Based on 171 reviews, last reviewed 28th Nov 2024
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
36%
See only 4 star reviews
15%
See only 3 star reviews
6%
See only 2 star reviews
5%
See only 1 star reviews
38%

Latest highest rating:

5

Bonus for signing up They accepted me for a 20 month interest free credit card through snoop app. Also got a nice 20£ voucher for applying through snoop.The app is identic... Read more Reviewed on: 28th November 2024
Alexbrada's avatar
Alexbrada

Latest lowest rating:

2

Contacting them is near impossible! Contacting them is near impossible! Their sign in process is too complex. (HSBC based!) App and site are 'Olde-worlde'! Phone contact (eventually) is ... Read more Reviewed on: 20th November 2024
Martyn's avatar
Martyn

About this product

The Marks and Spencer credit card reviews on Smart Money People are written by people like you. We’ve got over a hundred genuine reviews to help you to discover more about the pros and cons of the M&S credit card.

With so many credit cards available, it makes sense to shop around to get the one that suits you best. Start by thinking about what you want to use the credit card for, as well as whether you intend to pay what you owe every month, or spread repayments over a longer period of time.

Learning about other peoples’ experiences can also help you make the right choice. Find out more about the M&S Bank credit card by reading our trusted Smart Money People reviews, including what kind of features Marks and Spencers customers like most.

You can also write your own Marks and Spencer credit card reviews to share your experience. Why not include details of the application process, or how helpful customer support services were?

Smart Money People is the UK’s largest financial services review site. Together, we can make financial services work better for everyone. Read or write an M&S credit card review below.

M&S Bank - Marks and Spencer Credit Card reviews (171)

Review of the M&S Bank - Marks and Spencer, Credit Card:

Good extras but make sure you get them!

2
Appealing joining incentive but I had to chase them to get it, and have had to make several customer complaints since regarding the reward incentive vouchers not tracking properly. Be warned, they take the "customer is always wrong" approach and it takes several emails back and forth before they accept you are right! If you're prepared to do that though there are some good bonuses to be had, especially if you shop in M&S regularly. Reviewed on: 7th February 2017

Very helpful

5
Very helpful and friendly very good app good phone service good rates and great to talk to Reviewed on: 6th April 2023

Valuable offers

4
I like that I get cash back from this credit card Reviewed on: 5th April 2023

Family

5
M&S bank is very good Bank, There service is very Excellent. Reviewed on: 3rd April 2023

5 stars

5
Best bank open 7 days a week frendly staff serving customers so quick Reviewed on: 3rd April 2023

Excellent

5
I prefer Metro Bank because it's open on Sunday even and good for children to have Account in metro. Best bank in UK. Reviewed on: 3rd April 2023

Very good

4
I got lots of point and lots of vouchers Reviewed on: 29th March 2023

Rubbish app

1
The app is awful !! I’ve been trying to move all my details over to my new device & nothing is made easy , then it locks you out!! I’ve never had any problems with other credit cards in the past only this one . Reviewed on: 26th March 2023

Useless

1
I got a credit card from M&S 3 months ago and since last week i tried to do a balance transfer and the customer service doesnt say if it is approved or not. i contacted the online chat and they said it was declined for a reason but noone contacted me. Again on Monday i tried and did the correct method and still nothing. i will cancel the credit card as there is no use to have a card that you cant use. M&S did a bad job with this, they should go back to selling clothes and exepnsive sandwishes :S Reviewed on: 24th March 2023

Wonderful service

5
I have been with them for five years now, great interest rate, and wonderful service Reviewed on: 23rd March 2023

good card

4
Reliable service, reward points are a handy bonus too. Reviewed on: 10th March 2023

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