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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.54 (304 reviews)

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4.61

Based on 304 reviews, last reviewed 6th Mar 2025

15% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

72%

20%

Latest highest rating:

5

Great service Great service, no issues. Good communication Reviewed on: 5th March 2025

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024

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About this product

Finding the right mortgage product can be a daunting process. We want to make this simpler for you. Our Mansfield Building Society mortgage reviews can give you valuable insight into life as a customer.

Mansfield Building Society is an independent mutual, offering a range of mortgage products. Before taking out a mortgage, always be confident with the terms, conditions and interest rates of the product. If you’re unsure, contact the lender or an independent advisor to discuss the options available to you.

Are you considering Mansfield Building Society as your mortgage lender? Learn more about the lender by reading the reviews on Smart Money People. Find out how satisfied borrowers have been with their mortgage products. Learn more about the Society’s level of customer service. Find out the pros and cons of Mansfield Building Society mortgages from the genuine experiences of others.

Have you got a Mansfield Building Society mortgage? Share your experience with others by writing a review. Together, we can help people like you make better financial decisions. Tell us about the application process: did the Society support you throughout it? Have you been satisfied so far with your mortgage product? Does the Society keep you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write a Mansfield Building Society mortgage review today.

Mansfield Building Society Mortgages reviews (304)

Review of the Mansfield Building Society, Mortgages:

Very personable, you feel valued and not just a numb...

Very personable, you feel valued and not just a number to them. The fact that you speak to actual people and not just a computer means a ridiculous amount in today’s society. Renewing are mortgage was so easy and took all the anxiety we were feeling out of it. Reviewed on: 21st February 2025

Great lender

Offered me more money than any other lender I contacted which meant that I could purchase the property I wanted, before coming out of the fixed term they offered other options, good communication, would definitely recommend Reviewed on: 25th July 2023

Really helpful personable approach

We have just secured our mortgage with Mansfield and have to say we were very impressed with the professional, yet personable approach. We actually felt like we had a dedicated team just working for us who kept us infirmed at every step and reassured us when things weren't going so straight with our purchase. A genuine lovely team who made the stressful process of buying a house a bit easier. Reviewed on: 18th July 2023

A happy customer

Highly recommended, great rates, great communication and great customer service. Thank you Mansfield Building Society Reviewed on: 14th July 2023

Excellent service

Very professional and helpful. At every stage it was possible to contact a member of staff directly. It made a refreshing change dealing with professional human beings rather than faceless “systems”. One of the finest examples of real customer service that I’ve encountered in a long long time. All credit to your staff and your company culture, Mansfield! That’s how it should be done! Reviewed on: 13th July 2023

Perfect Service

The Mansfield have been excellent with all our mortgage requirments, nothing is too much trouble and the rates are very competitive contacting before the latest deals finish and offering diffrent oprions to renew a new deal. Even letting us know when we have made too many overpayments so we dont incure more costs, would recommend to anyonew to give them a go. Reviewed on: 10th July 2023

Choose The Mansfield

We have had a great experience with the Mansfield Building Society. The staff were always available to speak to and provided excellent advice and support. Reviewed on: 8th July 2023

Unable to manage mortgage online

I never had an issue but the fact that I want able to manage or see my mortgage details online felt like I was in the stone ages really. All of my family and friends had banks that allows them online management of their mortgages Reviewed on: 3rd July 2023

Offering a very positive experience

I cannot tell you how fantastic dealing with Mansfield has been . They provided an extremely positive experience in a world of negativity. Everyone I dealt with from Receptionist to Samantha who dealt with our application were so approachable and kind whilst being totally professional. Thankyou to everyone. Reviewed on: 23rd June 2023

Caring service team

The Mansfield team may be relatively small compared to larger mortgage lenders but they offer a personal and caring service approach to customers. Everything went smoothly and I would thoroughly recommend them to any propective mortgage applicant. Reviewed on: 20th June 2023

Happy customer for over 12 years

I’ve really appreciated being a customer of Mansfield and am very sorry to be leaving. This is purely a question of product and interest rates - we will save nearly £500/month by moving to a more competitive product. Thank you so much for many years of professional and friendly service and hopefully we will return in different economic conditions when we renew again in two years. Reviewed on: 9th June 2023

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