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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.53 (455 reviews)

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4.53

Based on 455 reviews, last reviewed 1st Jul 2026

57% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

72%

19%

Latest highest rating:

5

It's has been very easy to ask questions and get cle... It's has been very easy to ask questions and get clear answers, everyone is very polite Reviewed on: 1st July 2026

Latest lowest rating:

1

bad customer experiance was told you couldn't deal with me because I went through a broker. systems are so outdated I had to send a "wet signature" for a direct debit - this ... Read more Reviewed on: 26th February 2026

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About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Mortgages reviews (455)

Excellent service, poor value for money

Customer service was excellent however the renewal deal was an insult and would have cost us approx £200 a month more than the provider we moved to. Reviewed on: 29th July 2025

Been looking for a good mortgage provider

Been looking for a good mortgage provider and our broker recommended Mansfield and we never looked back Reviewed on: 28th July 2025

Mansfield was a great mortgage provider for myself a...

Mansfield was a great mortgage provider for myself and my partner. Unfortunately, when we broke up they were unable to allow me to take over the existing mortgage by myself. So, I had to go elsewhere. Reviewed on: 24th July 2025

Excellent service from start to finish

Communication was excellent and my mortgage process was smooth and I was guided with excellent service all the way through from start to finish Reviewed on: 22nd July 2025

No complaints good service with setting up mortgage

No complaints good service with setting up mortgage Reviewed on: 22nd July 2025

Quick response, Quick process, kind and profession...

Quick response, Quick process, kind and professional staff Reviewed on: 17th July 2025

Super / Efficient

Very flexible approach at all times and takes each case on its own merit. Reviewed on: 14th July 2025

The mortgage met my needs but high interest rate

The mortgage met my needs, as they were very specific due to circumstances, but was extremely expensive with a high interest rate. Fees for early termination were also very high. Customer service was wonderful, however I had to call every month to pay my mortgage as they were unable to update the DD date. Overall experience was ok, has I not required a very specific product I would have gone with another company with better interest rates. Reviewed on: 11th July 2025

I couldn’t recommend Mansfield unfortunately due to...

I couldn’t recommend Mansfield unfortunately due to them not reporting to credit agencies. 2 years of paying my mortgage and none of my credit reports reflect this as no reporting by Mansfield. Reviewed on: 10th July 2025

Everything went smoothly , and customer service was...

Everything went smoothly , and customer service was good Reviewed on: 9th July 2025

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