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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.58 (444 reviews)

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4.58

Based on 444 reviews, last reviewed 29th Apr 2026

39% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

72%

19%

Latest highest rating:

4

Good company if you have poor credit history Good company if you have poor credit history, thy have always been supportive but can be unflexible. However never will fault the as I wouldn’t have ... Read more Reviewed on: 29th April 2026

Latest lowest rating:

1

bad customer experiance was told you couldn't deal with me because I went through a broker. systems are so outdated I had to send a "wet signature" for a direct debit - this ... Read more Reviewed on: 26th February 2026

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About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Mortgages reviews (444)

Excellent customer service, friendly staff, prompt t...

Excellent customer service, friendly staff, prompt to answer the phone and resolve your query. Highly recommend all staff consistently professional, respectful and care Reviewed on: 15th May 2025

Very good service everyone is so happy to help

Very good service everyone is so happy to help Reviewed on: 10th May 2025

Great experience - would recommend

Knowledgeable and friendly staff, always able to get the answer over the phone, with little to no wait times. Reviewed on: 10th May 2025

Excellent customer service at all times

Excellent customer service at all times Reviewed on: 9th May 2025

Good prompt responses when asking questions.

Good prompt responses when asking questions. Friendly staff who are happy to help. Reviewed on: 2nd May 2025

Easy and straightforward experience

Easy and straightforward experience Reviewed on: 29th April 2025

Fantastic from day one just fixed for another 3 year...

Fantastic from day one just fixed for another 3 year had a couple of phone calls from the same person witch was nice to give me some options before my new deal started fantastic company and very happy with my new rate after only 2 years of been with them Reviewed on: 28th April 2025

efficient but could have been quicker

efficient but could have been quicker Reviewed on: 28th April 2025

Evan who helped me through my 3 year renewal of mort...

Evan who helped me through my 3 year renewal of mortgage was really good! Reviewed on: 23rd April 2025

common sense approach, service oriented!!

Good to be able to discuss with service department plus underwriters. Only issue was that could not open offer letter with password, had to wait for postal copy in end. Reviewed on: 15th April 2025

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