Write a review

Go to business site

Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.58 (444 reviews)

View other Mansfield Building Society products

4.58

Based on 444 reviews, last reviewed 29th Apr 2026

39% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

72%

19%

Latest highest rating:

4

Good company if you have poor credit history Good company if you have poor credit history, thy have always been supportive but can be unflexible. However never will fault the as I wouldn’t have ... Read more Reviewed on: 29th April 2026

Latest lowest rating:

1

bad customer experiance was told you couldn't deal with me because I went through a broker. systems are so outdated I had to send a "wet signature" for a direct debit - this ... Read more Reviewed on: 26th February 2026

Visit provider site Read all reviews Write a review

About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

Review Mansfield Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Mansfield Building Society Mortgages reviews (444)

I liked Mansfield building society but I switched to...

I liked Mansfield building society but I switched to get a better interest rate. I would have liked to have managed my account online instead of having to phone up and hopefully that is a service you will do in the future. I don't like making phone calls but when I did the staff were helpful Reviewed on: 15th April 2025

Feel a bit stuck

Feel a bit trapped with Mansfield and that they take advantage of this. The re mortgage offers we receive aren’t particularly competitive but given the costs involved in moving providers, we end up staying. The process for remortgage is always simple, but I feel the product availability is limited, and different to new customers. Reviewed on: 11th April 2025

Great customer Service...rates could be better

The customer service is first class and very responsive. The rates are high in comparison with other companies. Reviewed on: 3rd April 2025

Always been very helpful throughout the term of my m...

Always been very helpful throughout the term of my mortgage contract with them. With mortgage breaks in Covid, phone calls and in person contact any of the team are always happy to help and sort any problem that you may have. Reviewed on: 31st March 2025

Their communication is prompt, easy to understand an...

Their communication is prompt, easy to understand and very helpful. Reviewed on: 31st March 2025

Interest rates uncompetitive

Interest rates are very uncompetitive as that’s a big reason for redeeming our mortgage soon Reviewed on: 31st March 2025

Always easy to access telephone service no AI or stu...

Always easy to access telephone service no AI or stupid chat bots Reviewed on: 31st March 2025

Really great service throughout

Really great service through the application phase and then closing. Exceptionally helpful and friendly customer service throughout, no questions were ever too obvious or too small to have an answer. I’d often submit an email question and then be called back to give me a really detailed, explanatory answer. Would have liked to have had an online account to be able to keep an eye on things, but customer service always answered any queries we had anyway. Reviewed on: 26th March 2025

Always had a great experience when needed to speak t...

Always had a great experience when needed to speak to somebody Reviewed on: 24th March 2025

Good company to work with.

Always pleasant and responsive staff. Competitive rates and hassle free. I have been a mortgage holder since 2019 with them Reviewed on: 23rd March 2025

Do you have a different Mansfield Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Tracker Rate Mortgage
from Principality Building Society 0.00 from 0 reviews
Mortgages
from Skipton Building Society 4.36 from 19 reviews
Mortgages
from Vernon Building Society 4.87 from 592 reviews

Want to see more from Mansfield Building Society?

Insurance
from Mansfield Building Society 5.00 from 1 reviews
Savings
from Mansfield Building Society 4.68 from 1551 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub