Smart Money People Logo
Go to business site
Share this page
Link copied

Mansfield Building Society: Mortgages reviews

View other Mansfield Building Society products
4.58
Based on 444 reviews, last reviewed 29th Apr 2026
41% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
19%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

4

Good company if you have poor credit history Good company if you have poor credit history, thy have always been supportive but can be unflexible. However never will fault the as I wouldn’t have ... Read more Reviewed on: 29th April 2026
Bobbydad's avatar
Bobbydad

Latest lowest rating:

1

bad customer experiance was told you couldn't deal with me because I went through a broker. systems are so outdated I had to send a "wet signature" for a direct debit - this ... Read more Reviewed on: 26th February 2026
Fred's avatar
Fred
Visit provider site Read all reviews Write a review

About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

Review Mansfield Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Mansfield Building Society Mortgages reviews (444)

Changed to require a revaluation when it was a remor...

3
Changed to require a revaluation when it was a remortgage, very delayed, stuck on an interim rate for longer than required, eventually after I contacted directly we seemed to speed it up Reviewed on: 6th March 2025
Sophie 's avatar
Sophie

Great service

5
Great service, no issues. Good communication Reviewed on: 5th March 2025
Julie S's avatar
Julie S

Overall good customer service, unfortunately, the ra...

4
Overall good customer service, unfortunately, the rate offered at renewal was way to high compared to the one i moved too Reviewed on: 4th March 2025
Steve P's avatar
Steve P

I’ve been with Mansfield for about 9 years.

5
I’ve been with Mansfield for about 9 years. I’ve found them very helpful. Good staff and customer service. not the best interest rates. Reviewed on: 28th February 2025
Richard T's avatar
Richard T

Never had any problems

5
Never had any problems I continue to renew as they seem to offer me the best deal in my current circumstances Reviewed on: 25th February 2025
Caroline M's avatar
Caroline M

Sad to be moving to another provider

5
Sadly i am leaving Mansfield for B2L provider, but i have been with them for the last 7 years and they are always, super friendly and helpful. I've not once found a mistake in there paperwork or information and they very timely in their responses. Reviewed on: 25th February 2025
Fraser's avatar
Fraser

I've been a mortgage customer with Mansfield BS for...

5
I've been a mortgage customer with Mansfield BS for 18 years and have found them to be reliable, efficient and always giving excellent customer service. Their financial information is always balanced, accurate and helpful. Reviewed on: 24th February 2025
Jeremy W's avatar
Jeremy W

The Building Society was very easy to communicate wi...

5
The Building Society was very easy to communicate with, quick to respond to questions and everyone was friendly. Reviewed on: 23rd February 2025
Tracey M's avatar
Tracey M

Very friendly and pleasant to work with.

5
Any interaction with Mansfield BS has been good, they’ve been friendly, helpful and quick to respond. We’ve had no issues in the 5 years we’ve been with them. Renewing our mortgage onto a new deal has been no issue at all, a very seamless process with everything explained. Reviewed on: 21st February 2025
Rich R's avatar
Rich R

Very personable, you feel valued and not just a numb...

5
Very personable, you feel valued and not just a number to them. The fact that you speak to actual people and not just a computer means a ridiculous amount in today’s society. Renewing are mortgage was so easy and took all the anxiety we were feeling out of it. Reviewed on: 21st February 2025
Ashley R's avatar
Ashley R

Review Mansfield Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill