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Mansfield Building Society: Mortgages reviews

4.61
Based on 395 reviews, last reviewed 23rd Dec 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
19%
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4%
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2%
See only 1 star reviews
3%

Latest highest rating:

5

Great company and staff are very helpful Great company and staff are very helpful Reviewed on: 23rd December 2025
Christopher H's avatar
Christopher H

Latest lowest rating:

2

Changed their rate just before completion! Provided an initial rate that was good, which is why I picked Mansfield. They decided to bump the rate a few points just before completion making it n... Read more Reviewed on: 14th October 2025
Jacopo Gerini's avatar
Jacopo Gerini

About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Mortgages reviews (395)

Highly recommend.

5
Highly recommend. The experience was smooth and profession couldnt be any better. Reviewed on: 5th September 2024

Friendly customer service.

5
Friendly customer service. Good contact about the change of rate Reviewed on: 2nd September 2024

Good friendly and helpful staff.

4
Good friendly and helpful staff. Reviewed on: 2nd September 2024

Fantastic service and support been with me all the way.

5
Fantastic service and support been with me all the way. Pleased with the product Reviewed on: 29th August 2024

It’s good to be able to speak to a human!

5
It’s good to be able to speak to a human! Reviewed on: 28th August 2024

Customer service are really good.but

4
Customer service are really good. We were on a RIO mortgage and now find ourselves on an SVR. Rates are eyewatering taking our monthly payment from September 2024 to nearly double what we were paying. Reviewed on: 28th August 2024

True service excellence

5
We had little to no communication from the solicitors so had to contact Mansfield direct on occasion for updates, the staff we friendly, efficient and supportive. Simply excellent customer service! Reviewed on: 21st August 2024

Family buy to let mortgage

5
We took out a family buy to let mortgage over six years ago to provide a safe and secure home for our daughter - no other lender offered such flexible terms given our ages and the nature of the property we wished to buy. Reviewed on: 16th August 2024

Very easy to understand and very quick

5
Very easy to understand and very quick Reviewed on: 16th August 2024

The personal touch goes along way these days.

5
Always happy to help, the best mortgage provider I have used. Reviewed on: 13th August 2024

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