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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.53 (455 reviews)

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4.53

Based on 455 reviews, last reviewed 1st Jul 2026

57% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

72%

19%

Latest highest rating:

5

It's has been very easy to ask questions and get cle... It's has been very easy to ask questions and get clear answers, everyone is very polite Reviewed on: 1st July 2026

Latest lowest rating:

1

bad customer experiance was told you couldn't deal with me because I went through a broker. systems are so outdated I had to send a "wet signature" for a direct debit - this ... Read more Reviewed on: 26th February 2026

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About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Mortgages reviews (455)

Mansfield have provided an excellent service

Mansfield have provided an excellent service at all times Reviewed on: 30th August 2025

Issue free, effective service.

There have not been any issues, when we needed an extension that was dealt with effectively Reviewed on: 22nd August 2025

Responsive and friendly customer services

Responsive and friendly customer services Reviewed on: 19th August 2025

Clear Options

Gave a good clear explanation of our options which made it easier to make a decision Reviewed on: 18th August 2025

Very helpful and responsive to any questions thought...

Very helpful and responsive to any questions thought the process Reviewed on: 15th August 2025

Customer Ser

Customer service is very good, always keep me updated and responsive Reviewed on: 12th August 2025

Great all round service and processes

Overall, everything ran really smoothly, however when I did encounter a couple of hicups the team at Mansfield were great and went over and above to get this sorted so that the application could continue. Reviewed on: 7th August 2025

The Helpful and Friendly Real People Building Society!

The ability to speak to a friendly and helpful real person is so pleasing. Reviewed on: 31st July 2025

Mr and Mrs B Hargreaves

I found it was easy to work with the team. Reviewed on: 31st July 2025

Mansfield are extremely professional and helpful

Mansfield are extremely professional and helpful Reviewed on: 30th July 2025

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