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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.51 (447 reviews)

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4.51

Based on 447 reviews, last reviewed 18th May 2026

39% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

72%

19%

Latest highest rating:

5

Excellent service and value I have been with Mansfield Building Society since I purchased my house 16 years ago! They have always been very good value for money and provide excel... Read more Reviewed on: 18th May 2026

Latest lowest rating:

1

bad customer experiance was told you couldn't deal with me because I went through a broker. systems are so outdated I had to send a "wet signature" for a direct debit - this ... Read more Reviewed on: 26th February 2026

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About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Mortgages reviews (447)

Very high interest rates and no choice but to stay w...

Very high interest rates and no choice but to stay with them, we remortgaged with them in December 2024 then sold our property, if we didn’t stay with them then we would’ve had a large early repayment fee. Reviewed on: 3rd September 2025

Very efficient and friendly service

Very efficient and friendly service Reviewed on: 1st September 2025

Mansfield have provided an excellent service

Mansfield have provided an excellent service at all times Reviewed on: 30th August 2025

Issue free, effective service.

There have not been any issues, when we needed an extension that was dealt with effectively Reviewed on: 22nd August 2025

Responsive and friendly customer services

Responsive and friendly customer services Reviewed on: 19th August 2025

Clear Options

Gave a good clear explanation of our options which made it easier to make a decision Reviewed on: 18th August 2025

Very helpful and responsive to any questions thought...

Very helpful and responsive to any questions thought the process Reviewed on: 15th August 2025

Customer Ser

Customer service is very good, always keep me updated and responsive Reviewed on: 12th August 2025

Great all round service and processes

Overall, everything ran really smoothly, however when I did encounter a couple of hicups the team at Mansfield were great and went over and above to get this sorted so that the application could continue. Reviewed on: 7th August 2025

The Helpful and Friendly Real People Building Society!

The ability to speak to a friendly and helpful real person is so pleasing. Reviewed on: 31st July 2025

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