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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.55 (316 reviews)

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4.61

Based on 316 reviews, last reviewed 23rd Apr 2025

41% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

72%

20%

Latest highest rating:

5

Evan who helped me through my 3 year renewal of mort... Evan who helped me through my 3 year renewal of mortgage was really good! Reviewed on: 23rd April 2025

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024

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About this product

Finding the right mortgage product can be a daunting process. We want to make this simpler for you. Our Mansfield Building Society mortgage reviews can give you valuable insight into life as a customer.

Mansfield Building Society is an independent mutual, offering a range of mortgage products. Before taking out a mortgage, always be confident with the terms, conditions and interest rates of the product. If you’re unsure, contact the lender or an independent advisor to discuss the options available to you.

Are you considering Mansfield Building Society as your mortgage lender? Learn more about the lender by reading the reviews on Smart Money People. Find out how satisfied borrowers have been with their mortgage products. Learn more about the Society’s level of customer service. Find out the pros and cons of Mansfield Building Society mortgages from the genuine experiences of others.

Have you got a Mansfield Building Society mortgage? Share your experience with others by writing a review. Together, we can help people like you make better financial decisions. Tell us about the application process: did the Society support you throughout it? Have you been satisfied so far with your mortgage product? Does the Society keep you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write a Mansfield Building Society mortgage review today.

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Mansfield Building Society Mortgages reviews (316)

We are very happy with the Mansfield. Truly 5 star.

We are very happy with the Mansfield. I sometimes have to call twice because you must be busy. Once I get through, there is always someone who knows makes me welcome, and gives the help I need. I also like how easy it is to make an over payment. Reviewed on: 23rd July 2024

Exceptional customer service

Throughout our time as a customer with Mansfield, we have experienced such professional and kind customer service. Jennifer Taylor has been exceptional with her understanding and support during a very difficult few months for us. She has done everything she can to ease the hardship and help us. Cannot praise Mansfield and Jennifer enough for always going the extra mile for us. Reviewed on: 17th July 2024

Absolutely outstanding service

Absolutely outstanding service and so glad there are companies out there willing to help people who had prior credit issues they look past them and are very good at what they do would not have been able to buy our dream home without them. Also any interaction with staff he’s been exceptional best service I have ever received. Thank you and keep doing what you do Reviewed on: 13th July 2024

I really can't fault them.

I really can't fault them. I have a Debt Management plan due to an old relationship breakdown and so most places won't give me the time of day, but I can say that Mansfield really treat you as a person. Reviewed on: 10th July 2024

Had a mortgage with Mansfield for 2 years , we would...

Had a mortgage with Mansfield for 2 years , we would quite happily stayed if they could match our new mortgage , would recommend mansfield , very good to be with Reviewed on: 27th June 2024

Brilliant company. Highly recommended

Seamless process, strong affordability checks but kept my broker updated at all stages.. Mortgage funds sent to lawyer early, allowing them to settle early on Thursday. Reviewed on: 16th June 2024

Very helpful and a good range of products

Any time I needed to contact them they were helpful and provided the information I needed. Lots of options too when it came to choosing a different mortgage product. Reviewed on: 4th June 2024

Exceptionally uncompetitive interest rates made me move

Generally the mortgages provided by the Mansfield were good. As with all financial institutions I find they are quick to increase interest rates and costs and slow to reduce but that goes for all. The remortgage offers provided to me were unrealistic and basically awful. The cheapest was still over £500 per MONTH more expensive that the Halifax we moved to.. Let that sink in.... Per Month MORE expensive.. it was unviable for me to remain at the Mansfield and I moved my business Reviewed on: 3rd June 2024

Reply from Mansfield Building Society Thanks for your feedback, we’re sorry to hear about your experience relating to the product options that were available for you at the time of your renewal. Please contact us on [email protected] or 01623 676345 to discuss and we’ll look into this further for you. Response date: 10th June 2024

Excellent mortgage provider delightful experience ov...

Excellent mortgage provider delightful experience over seven years Reviewed on: 30th May 2024

Mortgage Experience

Had the mortgage for about 8 years and when times were hard the support received was first class. I felt that they always listened and sort an outcome which suited both parties. Highly recommended (which I have already!) Reviewed on: 24th April 2024

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