Write a review

Go to business site

Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.57 (373 reviews)

View other Mansfield Building Society products

4.63

Based on 373 reviews, last reviewed 31st Oct 2025

9% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

74%

18%

Latest highest rating:

5

EXCELLENT CUSTOMER SERVICE When contacting Mansfield we found the staff dealing with our request very courteous and helpful, guiding us through the process quickly and with ease... Read more Reviewed on: 31st October 2025

Latest lowest rating:

2

Changed their rate just before completion! Provided an initial rate that was good, which is why I picked Mansfield. They decided to bump the rate a few points just before completion making it n... Read more Reviewed on: 14th October 2025

Visit provider site Read all reviews Write a review

About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

Review Mansfield Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Mansfield Building Society Mortgages reviews (373)

MBS inspired trust and confidence

A lot of negotiation with MBS was via my broker. However, when assistance or information was sought from MBS - either by myself directly, or through my broker, the response from MBS was prompt and professional. I felt trust and confidence in having MBS as my lender and greatly appreciated the fact that it could find a product to fit my needs when many of its competitors couldn't. Reviewed on: 26th January 2025

Only didn’t renew as got cheaper elsewhere

Only didn’t renew as got cheaper elsewhere Reviewed on: 21st January 2025

Always helpful staff and managed us through the self...

Always helpful staff and managed us through the self build process really well. Thank you Reviewed on: 15th January 2025

No App, cant get through!

No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield based on their range of products, but they withdrew a number of products so I have taken my money elsewhere. Reviewed on: 28th December 2024

Reply from Mansfield Building Society Thank you for your feedback, we're really sorry that we have not met your expectations with regards the ability to make contact with the Society and the withdrawal of products from our portfolio. Please contact us on 01623 676340 or email [email protected] and we would be happy to look into this for you. Response date: 2nd January 2025

Mansfield have always been exceptionally helpful and...

Mansfield have always been exceptionally helpful and understanding. Always willing to explain in detail any queries we may have making sure we feel confident we are choosing the right product for us. Reviewed on: 20th December 2024

Friendly, answer the phones quickly or just an email...

Friendly, answer the phones quickly or just an email away. Had mortgage with them for 6 years. Reviewed on: 20th December 2024

Absolutely faultless procedure quick and easy throug...

Absolutely faultless procedure quick and easy through our broker Reviewed on: 19th December 2024

great thanks for everything, would recommend

great thanks for everything, would recommend Reviewed on: 17th December 2024

Friendly, clear info.

Friendly, clear info. Price could be much more competitive. Reviewed on: 17th December 2024

No problems experienced with Mansfield, just moved m...

No problems experienced with Mansfield, just moved my mortgage to a more competitive rate once my fixed rate ended. Reviewed on: 17th December 2024

Do you have a different Mansfield Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgages
from Hinckley & Rugby Building Society 4.55 from 386 reviews
Mortgages
from Suffolk Building Society, formerly Ipswich Building Society 4.58 from 116 reviews
Tracker Rate Mortgage
from TSB 1.50 from 2 reviews

Want to see more from Mansfield Building Society?

Savings
from Mansfield Building Society 4.63 from 1057 reviews
Insurance
from Mansfield Building Society 0.00 from 0 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub