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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.55 (316 reviews)

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4.61

Based on 316 reviews, last reviewed 23rd Apr 2025

41% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

72%

20%

Latest highest rating:

5

Evan who helped me through my 3 year renewal of mort... Evan who helped me through my 3 year renewal of mortgage was really good! Reviewed on: 23rd April 2025

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024

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About this product

Finding the right mortgage product can be a daunting process. We want to make this simpler for you. Our Mansfield Building Society mortgage reviews can give you valuable insight into life as a customer.

Mansfield Building Society is an independent mutual, offering a range of mortgage products. Before taking out a mortgage, always be confident with the terms, conditions and interest rates of the product. If you’re unsure, contact the lender or an independent advisor to discuss the options available to you.

Are you considering Mansfield Building Society as your mortgage lender? Learn more about the lender by reading the reviews on Smart Money People. Find out how satisfied borrowers have been with their mortgage products. Learn more about the Society’s level of customer service. Find out the pros and cons of Mansfield Building Society mortgages from the genuine experiences of others.

Have you got a Mansfield Building Society mortgage? Share your experience with others by writing a review. Together, we can help people like you make better financial decisions. Tell us about the application process: did the Society support you throughout it? Have you been satisfied so far with your mortgage product? Does the Society keep you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write a Mansfield Building Society mortgage review today.

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Mansfield Building Society Mortgages reviews (316)

The personal touch goes along way these days.

Always happy to help, the best mortgage provider I have used. Reviewed on: 13th August 2024

Very good at communicating.

Very good at communicating. Easy to understand and navigate. Very helpful in getting things done. Easy to get hold of. Reviewed on: 11th August 2024

Redemption due to no direct sales team

With no direct sales team for further borrowing, and I didn’t want to go via a broker a Remortgage elsewhere was my only option. Shame when it’s a mutual Building Society and you can no longer deal directly. However I did complete a remortgage in 10 days with a great rate. Reviewed on: 8th August 2024

Reply from Mansfield Building Society Thank you for taking the time to provide feedback, the Society has taken a decision to concentrate wholly on the Intermediary market due to the reducing demand from consumers wanting to access us directly. As a result, we have put in place a broker referral process that enables our customers to experience the same great level of service, and benefit from ‘whole of market’ advice tailored to their individual circumstances. Please contact us on [email protected] or 01623676340 if you would like to discuss this in more detail. Response date: 9th August 2024

Best Company based on my needs

I have been looking for a mortgage company to suit my needs and Mansfield have provided the service I needed. Reviewed on: 5th August 2024

Self Build to Standard Mortgage with ease

The very helpful advisor made the transition from my self build mortgage to repayment mortgage swiftly and a simple process. Would highly recommend. Reviewed on: 31st July 2024

First time homeowner with the help of Mansfield Buil...

First time homeowner with the help of Mansfield Building Society - great customer service the day before completion when I rang to check on the status of the advance. Reviewed on: 29th July 2024

Helpful staff who answer the phone

The above title says it all - sadly these days that is all too rare. Well done Mansfield - the personal touch is much appreciated. Mansfield also offered a range of products which suited our circumstances which were not available for major players in the market. Reviewed on: 29th July 2024

Always kept upto date with any changes & never any i...

Always kept upto date with any changes & never any issues if I need to contact Reviewed on: 29th July 2024

Top company

I have been with Mansfield for nearly 9 years and they have been excellent they loaned me the money to buy my house when no one else would. Reviewed on: 26th July 2024

Really good experience start to finish.

Really good experience start to finish. Very personal approach when conducting mortgage Reviewed on: 25th July 2024

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