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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.56 (333 reviews)

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4.63

Based on 333 reviews, last reviewed 23rd Jun 2025

22% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

73%

19%

Latest highest rating:

5

Mansfield Review Excellent packages for our particular circumstances. Not the best rates, however for us , being retired and funds invested in stocks and shares, good ... Read more Reviewed on: 23rd June 2025

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024

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Mansfield Building Society Mortgages reviews (333)

Self Build Mortgage

Good communication, benefits of the advance mortgage for self build were the reason for choosing Mansfield Building Society. Reviewed on: 24th September 2024

Excellent communication

Mansfield were very clear and communicated well throughout my application process. I knew what was going on with my application at the various stages Reviewed on: 18th September 2024

Deal expiry

As my old deal expired you made it very easy to take out a new one with you. This was a no brainer as I have been very happy with you over the previous 3 years Reviewed on: 18th September 2024

Great service, friendly customer service & quick res...

Great service, friendly customer service & quick responses Reviewed on: 16th September 2024

Excellent service

You have very good front-end contacts, quick, knowledgeable, efficient. No long telephone queues, without exception your people understood what was wanted, dealt with it quickly and sensibly. It restores my faith in companies that do the job efficiently, pleasantly, without claiming to be very busy. Well done all round. Oh, and we reckon we got a fairly good deal as well. Reviewed on: 16th September 2024

Was very good, would recommend to people and would u...

Was very good, would recommend to people and would use again if I was to buy a house again Reviewed on: 11th September 2024

The Best Customer Service!

The mortgage application process was super easy and simple to do, as we are first time buyers we were very nervous about this part of our home buying journey, but the team at Mansfield made everything as stress free as possible. I want to say a huge thank you especially to Michaela and Molly who where extremely kind and took the time to explain the process to us. Reviewed on: 11th September 2024

Excellent online service

Simple and easy experience transferring to new fixed rate mortgage. All done online, quick and straightforward to do. Thank you. Reviewed on: 7th September 2024

Highly recommend.

Highly recommend. The experience was smooth and profession couldnt be any better. Reviewed on: 5th September 2024

Friendly customer service.

Friendly customer service. Good contact about the change of rate Reviewed on: 2nd September 2024

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