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Mansfield Building Society: Mortgages reviews

4.53
Based on 455 reviews, last reviewed 1st Jul 2026
57% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
19%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

It's has been very easy to ask questions and get cle... It's has been very easy to ask questions and get clear answers, everyone is very polite Reviewed on: 1st July 2026
Michelle's avatar
Michelle

Latest lowest rating:

1

bad customer experiance was told you couldn't deal with me because I went through a broker. systems are so outdated I had to send a "wet signature" for a direct debit - this ... Read more Reviewed on: 26th February 2026
Fred's avatar
Fred

About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

Review Mansfield Building Society: Mortgages now

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Mansfield Building Society Mortgages reviews (455)

Smooth as silk

5
Good deal and dealt with in a friendly way Reviewed on: 19th July 2022

Great independent company

5
I was unable to get a mortgage through a high street company but the Mansfield were happy to support my application and have been excellent since I have been with them, they are competitive with their rates and offer excellent customer service. Reviewed on: 12th July 2022

Run by people

4
If you need a lender which is run by people who look at and understand your case Mansfield is good. Higher rates but that is to be expected Reviewed on: 28th June 2022

Excellent from beginning to end

5
We are an older couple and we had an interest only mortgage over three years which perfectly met our needs. We hope to arrange another similar mortgage soon. Reviewed on: 27th June 2022

super

5
super......................................................... Reviewed on: 13th June 2022

Excellent service

5
First class service can not fault them with anything Reviewed on: 13th June 2022

Pleased

4
Mortgage arranged via an FA and was dealt with by the Mansfield efficiently at each stage. Reviewed on: 10th June 2022

extremely helpful

5
The Mansfield have been more than helpful over the time our project has been running Reviewed on: 22nd May 2022

Excellent service

5
I recently renewed my mortgage online and this was very simple to do. I did ring customer service and the lady I spoke to was very helpful. Reviewed on: 16th May 2022

Amazing!!!!

5
Gemma Barlow was absolutely fantastic helping me with my mortgage application. Im so glad she was my mortgage advisor. My process wasn’t the smoothest through no fault of Mansfield and there were times where I was getting so stressed and Molly & Samantha(completions) were just so lovely and helpful. They didn’t make me feel like a pain even though I was being. These 3 are an absolute credit to your team and worth their weight in gold! Thank you all so much ❤️ Reviewed on: 12th May 2022

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