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Mansfield Building Society: Mortgages reviews

View other Mansfield Building Society products
4.54
Based on 466 reviews, last reviewed 30th Aug 2026
7% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
19%
See only 3 star reviews
5%
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2%
See only 1 star reviews
2%

Latest highest rating:

5

Always been very happy - staff lovely Always been very happy - staff lovely Reviewed on: 30th August 2026
Jen T's avatar
Jen T

Latest lowest rating:

1

bad customer experiance was told you couldn't deal with me because I went through a broker. systems are so outdated I had to send a "wet signature" for a direct debit - this ... Read more Reviewed on: 26th February 2026
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Fred
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About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Mortgages reviews (466)

Disappointed as a loyal customer

4
We have held our mortgage with the BMS for over 25 years, however as we moved or extended and increased our mortgage it became fragmented and as such was uncompetitive. I have been able to move my mortgage, increase my borrowing by £50,000 for house improvements, keep the same term and pay less that when with the Mansfield which is disappointing. Really liked the company, what they stood for (CSR) but just too expensive as an existing customer Reviewed on: 25th July 2022
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Mansfield Member Feedback

Smooth as silk

5
Good deal and dealt with in a friendly way Reviewed on: 19th July 2022
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Mansfield Member Feedback

Great independent company

5
I was unable to get a mortgage through a high street company but the Mansfield were happy to support my application and have been excellent since I have been with them, they are competitive with their rates and offer excellent customer service. Reviewed on: 12th July 2022
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Mansfield Member Feedback

Run by people

4
If you need a lender which is run by people who look at and understand your case Mansfield is good. Higher rates but that is to be expected Reviewed on: 28th June 2022
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Mansfield Member Feedback

Excellent from beginning to end

5
We are an older couple and we had an interest only mortgage over three years which perfectly met our needs. We hope to arrange another similar mortgage soon. Reviewed on: 27th June 2022
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Mansfield Member Feedback

super

5
super......................................................... Reviewed on: 13th June 2022
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Martin Ivanov

Excellent service

5
First class service can not fault them with anything Reviewed on: 13th June 2022
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Mansfield Member Feedback

Pleased

4
Mortgage arranged via an FA and was dealt with by the Mansfield efficiently at each stage. Reviewed on: 10th June 2022
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Mansfield Member Feedback

extremely helpful

5
The Mansfield have been more than helpful over the time our project has been running Reviewed on: 22nd May 2022
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Mansfield Member Feedback

Excellent service

5
I recently renewed my mortgage online and this was very simple to do. I did ring customer service and the lady I spoke to was very helpful. Reviewed on: 16th May 2022
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Mansfield Member Feedback

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